Full Name
Store General Manager
Arbys Marion, Indiana
- Develops marketing, advertising, public and community relations programs
- Maintains an effective and efficient operation by preparing and implementing policies and standard operating procedures
- Recruits, selects, orients, trains, assigns, schedules, coaches, praises, counsels, and disciplines staff
- Maintains a safe, secure, and healthy facility environment by following and enforcing sanitation standards and procedures
- Responsible for accurate data entry of all product stock, team members' hours, and other business needs to ensure the restaurant is well stocked and ready for productive and fiscally successful day
- Controlled payroll and all budgeting plans to meet company labor cost standards
Store General Manager
Hardee's Marion, Indiana
- Had complete responsibility for a million-dollar operation
- Supervised staff to ensure happy customers and product quality
- Responsible for strategic planning, staffing and marketing for the Marion, Indiana location
- Maintained an adequate supply of products and items necessary to maintain smooth operations by performing accurate data entry
- Controlled payroll and all budgeting plans to meet company labor cost standards
- Trained and developed all of the new and existing management team and crew using current company training system Store General Manager
Fazoli's Marion, Indiana
- Provided leadership and direction to ensure the restaurant operated in accordance with all established policies, procedures, standards, Company values, and applicable federal, state and local laws
- Controlled payroll and all budgeting plans to meet company labor cost standards
- Maximized sales and profitability through the execution of systems and processes that result in superior quality, service and cleanliness
- Recruited hired, trained, coached, developed and retained Fazoli's associates, ensuring a low turn-around rate for employees
- Managed supplies and orders via accurate weekly data entry and ordering
04/2019 -
PRESENT
08/2014-
04/2019
05/2010-
08/2014
S H E L L Y W I L L I A M S
Shelly Williams
**********@*****.***
3811 South Boots Street
Marion, IN 46953
Address
Phone
W O R K
E X P E R I E N C E
S H E L L Y W I L L I A M S
E D U C A T I O N
Marion High School
- Academic Diploma
- Indiana General Manager of the Year
- National Best Service Award for the state
- Indiana General Manager of the Year
- Indiana General Manager of the Year
- Regional General Manager of the Year
S K I L L S
Quick Learner
Attention to Detail
Optimistic
Dependable
Adaptable
Organized
Customer Service
Microsoft Office Suite & Outlook
Team Event Planning
Efficient and Consistent
Can Type 50+ words per minute
Collaboration & Teamwork
Critical Thinking
Communicator
REFERENCES AVAILALE UPON REQUEST
GRADUATED:
JUNE 1989
2020
2019
2017
2016
A W A R D S
**********@*****.*** 765-***-****