Flashia Carr
*** **** **, ********, ** *****
************@*****.***
Objective
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Education
Niagara County Comm College
Sanborn, New York 14132
AA Degree
Liberal Arts Humanities
Experience
2020 – 2022
Office Assistant • Abraham & Alexander Associates
2018 - 2020
Cashier/Customer Service Desk • Lowe’s
2015 - 2018
Cashier/Hardware • Home Depot
2015 - 2017
Retail Clerk • Burlington
2015 – 2015
Customer Service • Sykes
Take payments from customers, explain policies and the final day to pay until cancellation.
Reset customers passwords, set up trouble calls for internet or cable box. Open credit cards for customers.
Key Skills
Dependable and Responsible
Good Telephone Etiquette
Critical Thinking
Multitasking Abilities
Active Listening
Communication
Earned several rewards for opening the most store credit accounts, for several months.
Leadership
Was giving the opportunity to train many new employees. I also supervised an office of 15 people
References:
Available Upon Request