COURTNEY
VANCE
Barnesville, OH 43713
******************@*****.***
Skills Summary
Hardworking individual with 4 years of experience assisting customers with product selection and purchase. Friendly and knowledgeable individual with experience helping customers locate items, stocking and replenishing inventory, and maintaining attractive merchandise displays. Answering customer’s questions, creating visual displays, and handling cash transactions are all skills that I have possessed as an apparel associate. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational equipment. Dedicated to learning, growing, and succeeding. Looking for a challenging new role with a growing team where I can apply my experience. Skills
● Customer service
● Team leadership
● Self-motivated
● Machine operator
● Small mechanic fixer
● Report writing
● Computer Skills
Eduction
High School Diploma- Beallsville High School- Beallsville, OH I was a secretary’s assistant for my junior and senior year of high school. Also have helped the athletic director with tasks. Graduate of 2017. I was also the athletic director/history teacher assistant.
Experience
Walmart-Saint Clairsville,OH
Apparel Associate- 6/21-now
● Used agile work methods to ensure that projects were completed quickly and successfully.
● Made sure items were filled correctly and made sure counts were correct.
● Checked products for mold and damage.
● Helped customers find items and assisted with questions they might have about the product.
● Answered phone calls to direct them to the right department for the question they have.
Asset Protection Associate – 4/19-11/19
● Was in charge of monitoring the security camera system to ensure the safety of people and property.
● Kept accurate and detailed records of everything that happened during each shift.
● Managed risk and oversaw the arrest and detention of shoplifters both internally and externally.
● Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
● Looked into all security and safety issues.
● Walked around the store looking for suspicious activity.
● Kept an eye on alarm systems to see if there were any unauthorized entries in restricted areas.
● Looked through footage for proof of shoplifting and was burned on cd and put on file. Stocking Associate – 11/17-4/19 and 11/19-6/21
● Kept aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking.
● Responding to customer’s questions and concerns, as well as assisting them with product selections.
● Provided excellent and professional service to ensure customer satisfaction. 2
● Stocked merchandise, clearly labeling items, arranging according to size and color and preparing attractive displays.
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