Nurse Practitioner Customer Service

PROFESSIONAL SUMMARY

Energetic and motivational Family Nurse Practitioner with an active DEA and FNP license in Florida, seeking a position at an extraordinary organization to apply the experience, education, and gained skills to improve the quality of patient care. Capable of prioritizing clinical and operational tasks in fast-paced environments while focusing on positive patient outcomes, demonstrating excellence in acute and primary settings for more than twenty years.

PROFESSIONAL EXPERIENCE

•Alive and well Community Partners. Nurse Practitioner. From 05/2021 to 09/2022. Address: 18425 NW 2nnd Ave, Miami Gardens, FL 33169. Phone: 786-***-****.

Obtain health history and perform physical examinations. Diagnose and direct counseling for each patient on a treatment plan. Prescribe medications by state statute and professional practice guidelines. Maintain a problem-oriented health record for each patient seen following the center’s established policies and procedures. Assure continuity of care by providing comprehensive medical services on a timely basis. Provide excellent internal/external customer service via telephone, telehealth, and in-person to assist patients with their healthcare needs. Participates in specified health promotion, education/prevention programs. Assist in updating protocols and principles of practice as requested.

•Tenet Florida Physician Services/ Good Samaritan Medical Center (GSMC). APRN General Surgery. From 03/2021 to 09/2021. Address: 1411 N Flagler Drive, West Palm Beach, FL 33401. Phone 561-***-****.

Provide direct care services to med-surge patients in the hospital and the clinic. Augment physicians’ ability to provide medical services to patients. Perform diagnostic and therapeutic procedures, order lab studies, and professional consultations. Follow up and check in with patients to monitor chronic illnesses, avoid exacerbations, and provide patients with cost-effective, high-quality treatment. Assessing and Interpreting members’ needs continuously during their hospitalization and at discharge in person or via telehealth encounters.

•North Shore Medical Center (NSMC). Bachelor in the science of nursing/ Registered Nurse. From 05/2017 to 03/2021. Address: 1100 NW 95th ST, Miami, FL, 33150. Phone 305-***-****.

Provide direct education to clinical patients and their families. Responsible for assessing, planning, and implementing the plan of care and compassionate treatment. Responsible for staff supervision ensures that the clinical team provides patients with high-quality, safe, competent clinical care. Coordinate workforce management focusing on individual, departmental, and hospital-wide initiatives, leading and mentoring newly licensed nurses in developing and achieving professional expertise.

•Catholic Hospice. Impatient unit RN/CNA. From 08/2009 to 06/2017. Address: 14875 NW 77th AVE, Miami Lakes, FL,33014. Phone 305-***-****.

Responsible for error prevention and appropriate resource management related to patient care. Educate and support patients and families in the direction of different diseases. Interact and communicate with patients of different ages and ethnic backgrounds, giving quality medical care and treatment

•Manuel Ascunce Domenech Hospital. General Integral Doctor (Foreign Physician). From 10/2001 to 12/2006. Camaguey, Cuba.

Responsible for diagnosing, treating, and control of health and diseases. Responsible for the early detection of the risk factors of the assigned population, executing therapeutic interventions, and evaluating the patient's response to care and progress toward outcomes. Deliver medical care and address medical concerns for patients with acute and chronic medical issues.

EDUCATION

•Doctor Of Nursing Practice Healthcare System Leadership. Chamberlain University. Illinois. August 2020- December 2022.

•Postgraduate APRN Certificate Psychiatric Mental Health Nurse Practitioner. Wilkes University. Wilkes-Barre, Pennsylvania. January 2021- August 2022.

•Master of Science in Nursing, Family Nurse Practitioner. Florida National University. Miami, fl. May 2017- April 2019.

•Bachelor of Science in Nursing. Florida National University. Miami, fl. October 2013- December 2016.

•Doctor In Medicine. Higher Institute of Medical Science, Carlos J Finlay. Camaguey, Cuba. September 1995- August 2001.

Certifications and training

•Advanced Practice Registered Nurse. The state of Florida, License [APRN 11005149]. Expiration Date: April 30, 2023.

•Family Nurse Practitioner. Board-certified in the State of Florida, Certification [# F08190627]. August 19, 2019, through August 18, 2024.

•Registered Nurse. The state of Florida, License [RN 9455748]. Expiration Date: July 31, 2024.

•DEA registration. The state of Florida, number: [MM5629057] Expiration Date: January 31, 2023.

•NPI # 181*******.

•CAQH # 14630390.

•Certified through American Heart Association. BLS & ACLS. Miami, Florida, USA. (Active.)

•Primary procedure & skills certification (8 contact hours). By preceding procedures, CE credit on January 18, 2020. Including Joints injection and aspiration. Important trigger point injections. Nail avulsion and trephination. Assessing abscesses and performing I&D. Cryotherapy and electrocautery. Techniques for punch and shave biopsy.

•Suturing essentials certification (7 contact hours). By primary procedures, CE credit on January 19, 2020.

SKILLS

•Proficient in EHR medical records- Cerner, Athena, EpicCare, Kareo, and Practice Fusion.

•Able to effectively multi-task and prioritize work in a high-volume environment.

•Proficient in Microsoft Access, Word, Excel, PowerPoint & Outlook.

•Receptive to learning and accepting new concepts.

•Experienced in handling projects and deadlines.

•Solid organization and follow-up skills.

LANGUAGE

•Fluent in English and Spanish.

References

•Available per request.

Contact this candidate