Melanie Cooper
Richardson, TX
********************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Complete Family Eye Care
Front Office Coordinator
07/25/2022 to 9/30/22
Check in patients, schedule appointments, answer phone, direct calls, direct patients, data entry.
Conduent
11/09/20-07/2022
Data entry
Entered data into computer
Shipping & Tecieving
Canon Business Processing Systems - Irving, TX
September 2017 to Present
Float to different clients and do shipping & reviving tasks. Sales Associate
Macy's - Temple, TX
October 2011 to July 2012
Helped customers with purchases and rang the purchases up. Cash handling. Customer Relations Specialist
American Income Life - Waco, TX
January 2006 to July 2007
Called applicants to obtain medical and social information for the underwriting department. Billing Specialist
Dr. David Schickner - Waco, TX
August 2000 to January 2003
Worked all aspects of the office. I did posting of charges and checks, followed up on outstanding claims, assisted patients with billing questions, check in/check out, medical records, called in prescriptions, prepared patients to be seen by the doctor. Paraprofessional/Teacher's Aide
Crockett Junior High - Crockett, TX
August 1999 to May 2000
Assisted students in the computer lab with research and assignments. Substituted in classrooms, worked in the library.
Education
None in Business
McLennan Community College - Waco, TX
August 2004 to January 2006
N/A in Nursing
Trinity Valley Community College - Palestine, TX
August 1997 to May 1999
None in Business/Nursing
Tarrant County College - Fort Worth, TX
August 1984 to December 1989
Skills
• Typing (10+ years)
• Customer Service (10+ years)
• Fax (10+ years)
• Cash Handling (10+ years)
• Insurance Verification (10+ years)
• Billing (10+ years)
• Insurance (10+ years)
• Shipping Receiving
• Shipping
Certifications and Licenses
CNA
December 1997 to Present
Paraprofessional Certification
September 1999 to Present
Additional Information
During the gaps in my resume, I volunteered in the school district. I did book fairs, substituted, PTO, Band Boosters, consession stands. I also volunteered at church doing LTC, and working with the youth group.