Dispatch/ Customer Service

LILLIE DIGGINS

**** ******* ***, *********, ** **109

713-***-**** **********@*****.***

Objective

Enthusiastic and well-organized Front Desk and Receptionist, with warehouse experience; a solid background in data entry, with great communication skills and experience as a dispatcher and Office Manager for a trucking company.. I am someone who is willing to learn new skills. Experience

Walmart

Stocker 09/19-03/22

Stock new merchandise

Assist customers with

merchandise

selection/access

Process claims

JRL Kings

Transportation

Dispatcher/Office Manager/

Contract negotiator

08/18-04/19

Answer phones, correspond with brokers about booked loads File and catalog mail BOL/ POD, gas receipts and toll receipts Negotiate contracts with brokers for upcoming loads Operate and navigate load boards

Correspond with companies about impending bills and contracts for the company

Ensure BOL/PODs are correct and ready to be sent to factor company for payment

Sherwood Food

Distributors

Quality Control and Inventory 07/17-01/18

Operate pallet Jack

Cycle count

Rotate

products

according to

the expiration

date

Pull products as needed

Assign/ input pick orders

Make plates with scanner for products

Correspond with Buyers on product availability and product preference Count and record clam/oyster sales and receive shipments Extrudex

Quality Control 03/16-03/17

Inspected pieces to ensure quality before packing/ shipping Input daily production quota for all shift supervisors Worked with machine Operators to correct malfunctions to ensure quality outcome before packing

Assisted with getting supplies for packers

Assisted with packing whenever shift was short staffed Assisted packers with clean up

America's Best Value Inn

Front Desk Operator 04/15-05/15

Checked in guests

Maintained communication with Maintenance and Housekeeping for availability of rooms

Answered multi-lined phone

Conducted over the phone/ Internet reservations and check- outs Operated a credit card and fax machine and digital room card scanning machine

Stadium Lounge

Bartender 05/13-07/14

Filled customer drink request

Refilled beer and liquor coolers

Successfully balanced a cash drawer

Successfully closed down and locked bar

Mag-Nif

Machine Operator 01/13-04/13

Operated multiple machines at once

Counted and sorted completed pieces

Boxed and labeled completed packages for shipping

Air Power Dynamics

Wax Finisher/ Mold Injector/ Inspector 01/12-05/12 Finished(corrected mistakes) was injections

Inspected was injections and was models

Produced pieces with a wax injector

Inspected and instructed finishers on correction of incomplete wax molds and pieces

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