Personal Assistant Customer Service

Barbara Hicks

Dickinson, TX *****

***************@*****.***

+1-281-***-****

References: Doug Hoffman 832-***-****

Consultant

Work Experience

Food and Beverage Director

Big League Dreams Sports Park - League City, TX

August 2020 to Present

I was doing payroll, doclinks,weekly reports, hiring, handled all of the ordering, cashiering, cooking,handled the he a lth department, scheduling the workers Shift Leader/Waitress

Topwater Grill - San Leon, TX

September 2018 to Present

I take care of customers oversee my coworkers and make sure that they do their duties take care of minor problems

Head Cashier/Customer Service

Spec's Liquor - Kemah, TX

January 2009 to August 2011

Stocked shelves checked out customers checked in inventory Shift Leader/Waitress

Topwater Grill - San Leon, TX

January 2001 to September 2008

Waited on customers handled minor problems oversaw the duties of my coworkers Secretary

Topwater Grill - Texas City, TX

August 2001 to December 2001

Filing set appointments ran errands

Auto Parts Delivery Person

J&S Auto parts - Texas City, TX

April 1991 to May 1994

Delivered car parts to dealerships

Secretary/receptionist

Olan Mills-Studio - Williamsport, PA

May 1989 to April 1991

Set appointments for pictures to be taken answered phones filing Shift manager/waitress

Education

High school diploma in Academic

Texas City High School - Texas City, TX

August 1983 to May 1985

Skills

• Shift Lead

• Shift Supervisor

• Team Member

• Food Service

• Customer Service

• Sales Experience

• Word Processing

• Microsoft Word

• Typing

• Microsoft Outlook

• Food Preparation

• Senior Care

• Caregiving

• Clerical Experience Supervisory Skills: Directing Others -- Familiar December 2019 Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: https:// share.indeedassessments.com/share

• assignment/dnbtqqyplhinpb4j Customer Focus & Orientation -- Proficient December 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share

• assignment/1-jcqlpysfeuaq0x Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Meal Preparation

• Cash Handling

• Home Care

• Cleaning Experience

• Personal Assistant Experience

• Cooking

• Restaurant Management

• Administrative Experience

• Food Service Management

• Food Safety

• Food industry

• Communication skills

• Time management

Certifications and Licenses

ServSafe

Driver's License

TABC Certified

OLCC Service Permit

Food Handler Certification

Assessments

Restaurant Manager — Completed

June 2020

Managing restaurant staff and meeting customer expectations Full results: Completed

Retail Customer Service — Completed

May 2020

Comprehending and responding to retail customer needs. Full results: Completed

Cashier Skills — Highly Proficient

June 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient

Work Style: Reliability — Familiar

May 2020

Tendency to be dependable and come to work

Full results: Familiar

Customer Focus & Orientation — Proficient

December 2019

Responding to customer situations with sensitivity Full results: Proficient

Logic & Critical Thinking — Completed

January 2020

Using logic to solve problems.

Full results: Completed

Food Service: Customer Situations — Highly Proficient June 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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