Phlebotomists
Resume:
Giselle Hernandez
*** ********* **, ******, ** **504
************@*****.***
Objective
Seeking to work in an environment that will challenge my experience further, while allowing me to contribute to the continued growth and success of the organization. Skills
● Team player
● Flexible and adaptable to changes
● Tech savvy
● Organized
● Punctual
Experience
January 2017-May 2018
Monarch Landing, Naperville, IL- Server/Service Coach
● Greeting and seating residents
● Ensuring residents and guest have an enjoyable meal with high quality service
● Taking orders and communicating orders with kitchen staff
● Stocking and making sure other servers are stocking and keeping stations clean
● Cleaning & resetting tables
● Coaching other servers
May 2017 - March 2020
Popeyes- Aurora, IL- Manager
●Coaches, trains and develops team members around processes and procedures at each station
● Consistently thanks the team and celebrates success
● Fixes bottlenecks, calls chicken drops and monitors Speed of Service
● Makes sure the restaurant is welcoming and clean
● Ensures product quality and all standards are met on their shift
● Provides ideas to the restaurant General Manager to improve guest metrics and feedback
● Leads each shift by delegating duties, assigning tasks, and following up with all team members
● Must be proficient in each are of the restaurant to assist when necessary
● Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met
● Ensures accuracy of inventory and waste tracking
● Reviews and approves invoices and inter-store transfers (ISTs)
● Checks people charts and production planning and makes necessary adjustments
● Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift
July 2018 - February 2019 may
Designer Fragrance Outlet - Chicago Premium Outlets, Aurora, IL- Supervising Manager/Keyholder
● Greeting new customers and clients
● Creating and maintaining relationships with clients
● Notifying clients when new arrivals & promotions come in
● Making sales and reaching sales and commission goals
● Routinely checking up on customers to ensure optimal satisfaction
● Maintaining a positive attitude in the workplace
● Updating sales reports and inventory
● Routinely restocking inventory back onto sales floor and receiving shipment ● Opening and closing registers and following routine procedures
● Ensuring the store is clean and replenished for next day
● Locking or unlocking front doors for optimal security
● Visual
CVS Pharmacy - Pharmacist Technician
● Excellent customer service skills
● Come in and fill prescriptions
● Typing prescriptions in the computer
● Receiving and verifying prescriptions
● Allowing customers to come and pick up their prescriptions
● Making sure insurance companies and everyone's insurance goes through right
● Putting vaccines through the computer
● Covid testing
Education
Waubonsie Valley High School, Aurora, IL - 2018
2018 graduate, participated in School media, Organization Of latin American Students (OLAS), Sports,
Chicago School of Phlebotomy- 2022
Externish at Quest Diagnostics in aurora from 10/10/2022 - 10/14/2022 License/Certifications
- Pharmacy Technician
- Phlebotomy
References
Liliana Cepeda
Co worker
Mario Lopez
Store Manager at Popeyes
Miguel Hernandez
Monarch Landing Cafe Supervisor
Contact this candidate