Customer Service Machine Operator

AMANDA MIDDLEMISS

*** ******* **. **, ***** Rapids, Michigan, 49505, US • 616-***-**** • **************@*****.*** Work hard to meet or exceed the expectations of your employer and customers. Customer-oriented

Safety regulations expert

Inventory management

Knowledge of state roads and highways

Organized

Customer service

Adept at recordkeeping

GED - 2008

Ross Innovative Employment - Grand Rapids, MI

Delivery Driver - August, 2022 to Present

Ribrell/Amazon - Grand Rapids, MI

Double-checked over [Number] daily deliveries against shipping instructions before delivering to customers. Spoke with customers on the phone as well as in person. Any issues with the delivery truck were reported to the next shift driver and shift lead. Pre-trip and post-trip safety inspections were completed, with any defects or malfunctions being recorded and reported. Carefully loaded items into the delivery vehicle to prevent damage during transport. Followed all company policies and procedures during my shift. Drove a company truck for pick-ups and deliveries in the local and intra-state areas. Completed and submitted all required logs and paperwork on a daily basis. Kept a clean and orderly appearance during my shift. Store Manager - April, 2020 to July, 2022

Subway - Grand Rapids, MI

Manage point-of-sale systems, focusing on accuracy and efficiency. Generated repeat business through excellent customer service. Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions.

Counted cash drawers and made bank deposits

Built a new store from the ground up by hiring and training a capable team. Increased sales by creating and analyzing weekly inventory reports. I'm establishing a loyal customer base.

Hired staff members who brought talent, enthusiasm, and experience to an already talented team of [Job Title]s by recruiting, interviewing, and hiring them.

Was in charge of employee scheduling in order to guide operations and ensure adequate staffing during peak periods. Met budget targets consistently, with tight cost controls and the elimination of waste. Performed basic bookkeeping for all transactions.

I'm in charge of stock levels and inventory management decisions. Professional Summary

Skills

Education

Work History

Machine Operator - May, 2018 to March, 2020

Knape & Vogt Manufacturing Co - Grand Rapids, MI

Read and interpreted blueprints and operation sheets for work to be done. Assisted machine operators with finished pieces.

Fabricated large and small parts according to drawings and put them together as needed. Kept equipment running smoothly by performing routine maintenance tasks like lubricating and cleaning components. Was in charge of maintaining product standards and quality-control programs. Followed company and OSHA safety rules and regulations when it came to machine maintenance and work area cleanliness. Gathered parts for assembly.

Kept my work areas tidy and clean.

Conduct professional quality testing to ensure that products perform as intended. Store Manager - January, 2014 to February, 2020

Subway - Grand Rapids, MI

Serv

Certifications

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