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Office Assistant Customer Service

Mount Rainier, MD
October 25, 2022

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**** ******** ****** • Mount Rainier, MD 20712 • • 607-***-****



Bachelor of Science in Business Administration, GPA: 3.3/4.0 May 2022 Concentrations in Finance (Wealth Management Track) and International Business Relevant Coursework:

Business Analytics, Operations Management, Security Analysis and Wealth Management, Financial and Management Accounting, Macroeconomics, Microeconomics, Statistics, Strategic Management, International Finance, Business Finance, Marketing, Business Ethics



Finance Analyst, Remote August 2022 - Current

• Analyzing past and current financial data that aid in the investment-decision process

• Prepare reports and projections based on analyses

• Manage large volumes of cash by transferring between respective accounts to balance a cash log

• Maintain consistent and effective communication between supervisors and colleagues. MEMORYBLUE Tysons, VA

Sales Development Representative, Technical Sales March 2022 - June 2022

• Managed Zolon Tech’s Client Campaign where I prospected potential clients through various platforms

• Utilized various platforms such as Salesforce, Zoom Info, and Frontspin for prospecting and cold-calling

• Leveraged LinkedIn to make valuable connections with prospects and build relationships KEYBANK Ithaca, NY

Retail Banking Intern/On Call Teller May 2021 – June 2022

• Provided teller services for clients and non-clients.

• Learned about the importance of financial wellness through various position/role shadowing

• Managed a personal cash box and teller station

• Provided excellent customer service, and provide solutions to client concerns ITHACA COLLEGE Ithaca, NY

Student Conduct Office Assistant January 2020 – December 2021

• Organize daily correspondence, monthly meetings and activities

• Host visitors, manage appointments, and plan events

• Built a filing system to create and organize information, and generate reference tools for use by the office LEADERSHIP AND ACTIVITIES


IC Gaps & Bridges – President/ Co-founder February 2021- May 2022

• Assisting transfer and gap year students with campus resources

• Providing gap year and transfer students with a traditional matriculation experience through programming and outreach. Ithaca College Muslim Student Association – Founder & President February 2021 – May 2022

• Provide essential resources for Muslim students on campus

• Advocated for the first Halal Certification at Ithaca College

• Create and maintain a Muslim community through programming, interactions, and outreach Student Governance Council – Business School Senator November 2020 – August 2021

• Provide regular senator reports on constituencies and committee work

• Have a working knowledge of campus issues and disseminate information to constituencies

• Be conducted in a respectful and professional manner during meetings International Club - Public Relations (PR) Chair May 2020 – December 2021

• Organized marketing/advertising campaign with Marketing Director, resulting in 15% increase in membership

• Coordinated club conference and networking events Resident Assistant January 2020 – May 2022

• Develop a positive living environment and monitor floor activity for residents to promote social, education, understanding, growth, and resolve conflicts

• Budget and manage funds used for residence hall and floor events. Communicate and collaborate with on and off-campus offices


Computer: Microsoft Office (Word, Excel certification, PowerPoint) Languages: French (intermediate), Wolof (fluent)

Interests include: Running, Yoga, Cooking, Traveled extensively in West Africa

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