Office Assistant Customer Service

KINZA CEESAY

**** ******** ****** • Mount Rainier, MD 20712 • *******@******.*** • 607-***-****

EDUCATION

ITHACA COLLEGE Ithaca, NY

Bachelor of Science in Business Administration, GPA: 3.3/4.0 May 2022 Concentrations in Finance (Wealth Management Track) and International Business Relevant Coursework:

Business Analytics, Operations Management, Security Analysis and Wealth Management, Financial and Management Accounting, Macroeconomics, Microeconomics, Statistics, Strategic Management, International Finance, Business Finance, Marketing, Business Ethics

WORK EXPERIENCE

COMPUTERSHARE Columbia, MD

Finance Analyst, Remote August 2022 - Current

• Analyzing past and current financial data that aid in the investment-decision process

• Prepare reports and projections based on analyses

• Manage large volumes of cash by transferring between respective accounts to balance a cash log

• Maintain consistent and effective communication between supervisors and colleagues. MEMORYBLUE Tysons, VA

Sales Development Representative, Technical Sales March 2022 - June 2022

• Managed Zolon Tech’s Client Campaign where I prospected potential clients through various platforms

• Utilized various platforms such as Salesforce, Zoom Info, and Frontspin for prospecting and cold-calling

• Leveraged LinkedIn to make valuable connections with prospects and build relationships KEYBANK Ithaca, NY

Retail Banking Intern/On Call Teller May 2021 – June 2022

• Provided teller services for clients and non-clients.

• Learned about the importance of financial wellness through various position/role shadowing

• Managed a personal cash box and teller station

• Provided excellent customer service, and provide solutions to client concerns ITHACA COLLEGE Ithaca, NY

Student Conduct Office Assistant January 2020 – December 2021

• Organize daily correspondence, monthly meetings and activities

• Host visitors, manage appointments, and plan events

• Built a filing system to create and organize information, and generate reference tools for use by the office LEADERSHIP AND ACTIVITIES

ITHACA COLLEGE Ithaca, NY

IC Gaps & Bridges – President/ Co-founder February 2021- May 2022

• Assisting transfer and gap year students with campus resources

• Providing gap year and transfer students with a traditional matriculation experience through programming and outreach. Ithaca College Muslim Student Association – Founder & President February 2021 – May 2022

• Provide essential resources for Muslim students on campus

• Advocated for the first Halal Certification at Ithaca College

• Create and maintain a Muslim community through programming, interactions, and outreach Student Governance Council – Business School Senator November 2020 – August 2021

• Provide regular senator reports on constituencies and committee work

• Have a working knowledge of campus issues and disseminate information to constituencies

• Be conducted in a respectful and professional manner during meetings International Club - Public Relations (PR) Chair May 2020 – December 2021

• Organized marketing/advertising campaign with Marketing Director, resulting in 15% increase in membership

• Coordinated club conference and networking events Resident Assistant January 2020 – May 2022

• Develop a positive living environment and monitor floor activity for residents to promote social, education, understanding, growth, and resolve conflicts

• Budget and manage funds used for residence hall and floor events. Communicate and collaborate with on and off-campus offices

LANGUAGE, SKILLS, AND INTERESTS

Computer: Microsoft Office (Word, Excel certification, PowerPoint) Languages: French (intermediate), Wolof (fluent)

Interests include: Running, Yoga, Cooking, Traveled extensively in West Africa

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