Customer Service Housekeeper
Resume:
Alexis Ortiz
Jamaica,NY
11432
Summary: A reliable, hardworking and enthusiastic individual with professional experience primarily in customer service, retail, assistance with daily work routine. Seeking a part-time position in a growth-oriented company where I can effectively demonstrate my skills and further my professional development.
SKILLS & EXPERTISE
● House-keeping
●Quick learner
●Retail
● General Administrative Expertise
● Hospitality and Customer Service
●Technical knowledge Microsoft Word 98, 2000, XP Excel, MS Outlook, MS Word, MS Access
PROFESSIONAL EXPERIENCE
Ikea, Brooklyn, NY June-September 2019
Cashier / Carts
●Started each shift by going to cash room
●Got my cash draw and settled at my register
●Attended to daily assignment
●Helped store keep organization of carts
●Assisted customers in areas such as to their cars with full carts, direction to water ferry, bus routes, cab services, etc
●Mainly assisted at cashier
Sapphire, Manhattan, NY
December -Feb 2019
Video Surveillance Monitor
●Supervised surveillance cameras.
●Created new Microsoft Excel daily log sheets
●Credited employees on bottle points
●Kept track of tardiness
●Assisted with any tasks
Macy’s Backstage, Brooklyn, NY January-March 2016
Cashier / Drink Maker / Culinary
●Dealt with customers rang up their orders
●Learned how to make starbucks drink
●Helped make wraps & other daily food necessity for store
●Restocked missing items
●Cleaned up stations & kitchen after shift
The Comfort Inn, Brooklyn, NY
March -May 2015
Housekeeper
●Maintained an organized working cart with chemicals, towels, and amenities to start the day
●Greeted visitors and answered any questions or concerns
●Cleaned rooms and bathrooms daily including making beds; wiped furniture and mirrors; vacuumed carpets
Holiday Inn Express, Brooklyn, NY
June 2013 - March 2014
Housekeeper
●Maintained an organized workspace and managed cleaning supplies
●Cleaned rooms daily and supported customers with any needs
Fairway Supermarket, Brooklyn, NY
Feb -May 2013
Cashier
●Greeted and rang up customers items
●Handled purchase transactions and managed the cash register
●Gave out samples to customers and answered questions around inventory
EDUCATION & TRAINING
Learning To Work Internship Program,
Brooklyn, NY
March 2013
●Participated in a paid internship program focused on establishing fundamentally good work habits while gaining critical work experience
Cook For Life Culinary Arts Training Program, Brooklyn, NY
Sept-Dec 2011
Culinary Trainee
●Learned the fundamentals of culinary arts including kitchen safety, knife skills, understanding recipes, using proper tools
●Catered special school events including parent/teacher/counselor night and Thanksgiving celebration
Lutheran Medical Center, Brooklyn, NY April-June 2012
Volunteer
●Assisted with caring for patients in the maternity unit.
●Provided assistance with general administrative tasks.
●Escorted patients for discharge.
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