Customer Service Sales Representative

Dear Hiring Manager,

I am a self-starter with an entrepreneurship and a strong customer service background. Founding a restaurant from scratch required leadership strength while learning how to pivot at a moment’s notice. Working at a start- up CBD company and quickly becoming the lead sales representative for the Southern California District illustrates my strong communication and client-facing skills. DVD authoring allowed my technology and creative abilities to grow while learning a new medium. My various work experiences all tie together my adaptability, strong work ethic, and critical thinking skills.

Due to my unique background and willingness to learn, I believe that I will be a valuable addition to your company and its business goals.

For any questions, please do not hesitate to contact me at 310-***-**** or ******.******@*****.***. Thank you for your consideration, and I look forward to your response. DANIEL RADELL

******.******@*****.*** 310-***-****

Sincerely,

Daniel Radell

Los Angeles, CA

DANIEL RADELL

Customer Service

Creative Problem-Solving

Strong Communication

Self-Management

Adaptability

Attention to Detail

Time Management

Empathy

S K I L L S

310-***-**** ******.******@*****.*** Los Angeles, California I am an enthusiastic and hard-working individual who is passionate about customer service satisfaction. My diverse background has taught me strong interpersonal skills, finding strategy-focused solutions, and thriving in ambiguity. With a wide breadth of customer service experience, I can continue to apply to these skills to the evolving digital world.

P R O F I L E

E X P E R I E N C E

The Organic Hive CBD Company

California Monster Salads

2016 - 2021

2011-2016

LEAD SALES REPRESENTATIVE

Managed and maintained positive relations with over 120+ accounts as the Southern California Lead

Maintained knowledge of product, industry trends, and regulatory changes to communicate with management and external partners Resolved customer complaints by investigating problems, developing solutions, and making recommendations

OWNER & FOUNDER

Oversaw all aspects of business including financials, personnel, and media relations

Coordinated analysis and planning of restaurant profitability and sales levels

Investigated and resolved all complaints regarding customer service, food quality, and personnel conflicts

2020-2022

SAVE THE CHILDREN

Raise funds to support children needing

emergency relief through participating and

hosting bi-annually fundraisers

Work with local community officials to increase

awareness and outreach

E D U C A T I O N

University of Wisconsin-Madison

BACHELOR OF ARTS,

POLITICAL SCIENCE &

PSYCHOLOGY

V O L U N T E E R W O R K

WALK WITH SALLY

2008-2020

Solicited cooperate sponsorships for

fundraising events

Volunteered as a community support

mentor for children coping with a

parent's cancer diagnosis

SENIOR DVD AUTHOR

Managed, edited and archived all formats and files associated with DVD media for Showtime and Paramount production titles Responsible for DVD production, video/audio compression, menu creation, and quality control

Skilled using Apple Fusion, Sony Architect Pro and Studio Pro 2000-2005

Archival Solutions

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