Business Analyst Software Developer

Donny Buckman MIS

Telephone: 831-***-****

Email: *********@*****.***

Objectives:

Software Engineer

Developed Salesforce app features: including, Low Cash Mode functionality, Lead record conversion, Overdraft Coverage and Protection, and an Experience Cloud referral site. Specifically, I worked on creating Lead records through the referral site using Lightning Web Components, Flows, and Apex. Designed and developed several web apps during the UC Berkeley Extension Coding Bootcamp with Ruby on Rails; including PlantForm, created from custom specifications. Undergone extensive software development training in Microsoft .NET using C# and SQL with Entity Framework. A refined and balanced information technology resource manager with polished methodology for problem solving, developing, implementing, and maintaining business system. Produces technical writing that is deliberate and deliverable to every level of the organization with appropriately descriptive language to inspire and provide further organizational understanding of present and future information systems. Documented and provided seminal training to educators and administrators on the use of a variety of business aligned information systems. Experience gained installing and supporting information systems in private business, public school, and district hospital environments is foundational to act as a business analyst, supervisor, administrator, mentor, and expert in the field of IT. Uses metrics to improve business IT alignment maturity for the enterprise, and to recognize and capitalize upon strategic advantages that technology can afford. Areas of Expertise:

• Salesforce Platform Developer I and Administrator I Certified

• Complete Information Systems Lifecycle Support of clients, servers, networks, and applications

• Salesforce Platform Developer I and Admin I certified

• Full-Stack Web Development

• Windows Desktop Application Development

• Personal Computer Systems Master Use and Best Practices

• IT Total Cost Analysis

• Business Process Re-engineering and Process Analysis Technical

Proficiencies

Platforms: HTTP, Vagrant, Windows 2010, Heroku, Amazon Web Services (S3, IAM), and Google Cloud Services (Geocoding, Mapping), Microsoft .NET Framework and Core, Entity Framework, SQL Server, ASP.NET, and Windows Forms.

Networking: Cisco ISR Router and VoIP switching, VPN, TCP/IP, 1000BaseT Ethernet and 10Gig, Fiber Optic Ethernet, Internetworking, WiFi.

Tools: Microsoft Office Suite, Microsoft Project, Microsoft Visio, Microsoft Visual Studio, Eclipse IDE, Sublime Text.

Languages: Apex, SOQL, SOSL, SQL, Ruby on Rails, Java, C# .NET Core, Python Flask, JavaScript, XML, HTML, UML.

Hardware: Intel/AMD x86 PC, Server, Macintosh. Visualization equipment (document cameras, digital projectors, interactive whiteboards). Scanners, Printers, VoIP Telephones (Cisco Systems). OS: Windows 11, Linux, Apple iOS, Android

Experience January 6, 2021 – July 14, 2022 Revature Reston, VA Salesforce Software Developer / Administrator

• Wrote Apex test classes and implemented SOSL and SOQL query

• Wrote and updated Aura and Lightning Web Components

• Worked with Flow Builder to implement application logic

• Project stories for features and bugfixes

June 7, 2019 – January 6, 2021 Internet Sites and Stores Greenfield, CA Hobby Software Developer

• Design and develop a web and desktop training applications. July 2015 – June 7, 2019 Greenfield Union School District Greenfield, CA Classroom Teacher

• Teach a viable multiple-subject curriculum with 31 students per class. May 2012 – April 1, 2015 Salinas Valley Memorial Hospital Salinas, CA Systems Administrator

• Analyzed, administered, and documented VMWare Enterprise servers.

• MediTech server and application administration.

• Worked with Cisco UCS platform for Tier 1 systems including creating templates and service profiles and applying them to new blade servers for deployment.

• Administer enterprise-wide backup processes.

• Administered downtime procedures for MediTech with the NetSafe system.

• Analyzed and designed the disaster recovery and business continuity system with the IT team to include all Tier 1 applications in the SVMH datacenter.

• Set up the WhatsUpGold systems monitoring and alerting system with the network engineer.

• Administered Active Directory, DNS, and other Microsoft solutions to provide file and print services to the organization as well as server patch management.

• Administered SQL Server with application specific installation, optimization, backup, and resource monitoring.

Dec. 2001 – Oct. 2010 Greenfield Union School District Greenfield, CA Technology Supervisor (Management/Confidential)

• Planned, designed, implemented a five-site Cisco Unified Communications network including cabling, switch and router configuration and install.

• More than 10 years of experience managing every aspect of Microsoft Windows servers and desktops to improve performance and resolve deficiencies.

• Managed, and qualified student information databases using SQL Server 2008 and Microsoft Access to deliver granular state reporting data.

• Implemented the library management system, including Microsoft SQL Server and maintained quality data inputs from the student information system.

• A single person IT department for a five-site domain; practicing good organizational skills and task prioritization techniques.

Education Jan. 2021 – Sep. 2021 Salesforce Cert Training Online 10 Week Salesforce On-The-Job-Training

June 2019 – January 2021 Udemy Online Courses Online Completed five Software Development Courses

Jan 2019 - June 2019 UC Berkeley Ext. Coding Bootcamp Online 24 Week Full-Stack Web Development Training Course 2016 - 2018 CalStateTEACH Online

Multiple Subject Credential Program

2010 – 2012 University of Phoenix Online

Master of Information Systems

2007 – 2009 University of Phoenix Online

B.S. Information Technology

1994 – 1999 Hartnell Community College Salinas, CA A. A. Computer and Information Science

A. A. General Education

Interests Literature, software development, organic regenerative farming, computing, teaching, health, fitness, and nutrition

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