Call Center Event Coordinator
Resume:
KATHY M. FOSS
608-***-**** **********@*****.*** *29 Jefferson Court, Deforest WI
53532
Accomplished and results driven professional recognized for quality performance, commitment to excellence, and demonstrated ability to communicate and work with senior management and associates. A team player; acknowledged throughout for capacity to absorb information, develop inventive and imaginative solutions, and communicate strategies and concepts clearly. Combines organizational expertise, efficiency, strong visionary planning, communication, and liaison skills with the ability to independently plan and direct high-level business affairs.
AREAS OF KEY STRENGTHS
ACHIEVER – Solid professional standards; excellent track record of dependability. Maintains focus on achieving results while implementing solutions to meet a diversity of needs.
EMPATHY – Consistently understands things about people that others often overlook.
ACTIVATOR – Consistently recognized for exceptional talents in needs analysis and problem resolution in fast paced environments.
STRATEGIC – Quickly identifies problem areas and implements effective solutions to meet goals.
IDEATION – Instinctively contrives innovative ideas. Provides solutions that boost efficiency across the organization.
PROFESSIONAL EXPERIENCE
GANSER COMPANY
Madison, WI 2015-2016
Vice President/Event Coordinator/Call Center Manager
Manage the day to day duties of the company
Hire and train Event staff
Research trade shows and book them
Hire, train and manage for the call center
Manage the office staff
ST. PAUL’S MUSKEGO LUTHERAN CHURCH AND SCHOOL
Muskego, WI 2009 – 2014
Volunteer Coordinator
Develop and facilitate plans to learn the spiritual gifts, passions, abilities and experiences of St. Paul’s members
Develop and facilitate plan to connect members with ministry opportunities
Develop and facilitate plan to train others to invite members into ministry
Continue to gather data regarding ministry volunteers
Champion the importance of involving members in volunteer ministry by example and by appreciation methods
Lead nominations committee for elected positions for the congregation
Continually communicate the volunteerism ministry efforts and opportunities to the congregation
Attend seminars/conferences on improving volunteerism
Attend Leadership conferences throughout the year
St. Paul’s Lutheran School Music Instructor/Choir Director
Teach music curriculum for grades K – 8
Choose music for the Junior Choir, Adult Choir and Contemporary Choir
Direct all choirs
Direct and choreograph School musical
WISCONSIN LUTHERAN COLLEGE
Milwaukee, WI 2009 - 2013
Adjunct Instructor Theatre and Speech
Teaching introduction to dance to theatre and non theatre majors
Teaching musical theatre performance to theatre majors
Advising theatre majors and minors
Supervising student directed projects
Prepare students for performances, exams, or assessments
Organized student performance groups and directed their rehearsals
Choreograph departments musicals
RELEVANT WORK HISTORY
Sunset Playhouse 2010 – 2011
Volunteer Coordinator – Milwaukee WI
Teen Challenge Resale Shop 2008 – 2009
Manager – Milwaukee WI
Private Voice Studio 2003 – present
Voice Instructor – Madison WI, Milwaukee WI
Burke Lutheran Church 2006 – 2008
Director of Music and Drama Ministries – Madison WI
Kansas State University 2000 – 2002
Center for Basic Cancer Research
Fund Raiser, Director of Annual fundraiser
Columbia Community Theatre 2000 – 2001
Interim Artistic Director
AFFILIATIONS
= AEA (Actors Equity Association) =
EDUCATION
Bachelor of Arts – Musical Theatre - Dance 1983
Indiana University – Bloomington, Indiana
ADDITIONAL COURSEWORK
Kansas State University – Theatre Management
Graduate School, Manhattan Kansas 2000 – 2002
REFERENCES
Ben Hacker – Worship Arts Minister
Door Creek Church
6602 Dominion Drive
Madison, Wisconsin 53718
*******@***************.***
Pastor Jeffrey Bonack
St. Paul’s Lutheran Church
Muskego Wisconsin
Worship Minister
*******@*************.***
Sue Kittle Moore
Burke Lutheran Church
Worship Arts
Madison, WI
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