Customer Service Administrative Assistant

SARAH MATTINGLY

**.*******@*****.*** 612-***-**** Winterville, NC 28590

Summary

Goal-oriented, polished in identifying and implementing process improvements. Offers expertise in time

management and communications across various levels of personnel and management. Dedicated to

representing establishment with friendly, professional demeanor.

Skills

* Organize

+ Attention to detail

+ Professionalism

Experience

Bien Chido Mexican restaurant

Schaumburg, IL

Manager, Waitress

08/2021 - 07/2022

Better Home Health Care Minneapolis,

MN

Administrative Assistant

09/2014 - 07/2021

Education and Training

Catalina Magnet High School Tucson, AZ

High School Diploma

05/1999

* Customer service

* Verbal and Written Communication

« Management

Completed thorough opening, closing and shift change

functions to maintain operational standards each day.

Maintained accuracy while handling payments, giving

change and printing receipts for customers.

Trained employees on additional job positions to maintain

coverage of roles.

Tracked and submitted employee timesheets to prepare for

payroll processing.

Answered phone calls and emails to provide information,

resulting in effective business correspondence.

Delivered exceptional customer service through direct

communication with clients and team members.

Personal Care assistant

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