Service Representative Customer
Resume:
Michelle Potts
Customer service
Greenwood, AR **936
***********************@*****.***
When I worked in customer service I absolutely loved it and love to make sure the customer is 100% satisfied.
I am wanting to get back in the field of a Customer Service Representative Authorized to work in the US for any employer
Work Experience
Toddler Teacher
Preschool Extraordinaire - Greenwood, AR
July 2021 to Present
I teach 20 toddlers ranging from 2 -3 year olds.
Toddler Teacher
Little Blessings Daycare - Greenwood, AR
March 2021 to July 2021
I took care of children ranging from 18 months to 2 years old. Cooper Clinic
CANCER CENTER ONCOLOGY MEDICAL GROUP - Fort Smith, AR November 2015 to January 2016
Front desk receptionist.
Customer Service Representative
Sykes Enterprises, Incorporated - Fort Smith, AR
October 2014 to October 2015
Assisted customers over the phone with credit card questions. Assistant Manager
Arvest Bank - Fort Smith, AR
November 2007 to June 2014
Assisted branch manager, tellers, customers, opened new accounts, balance ATM, cash dispenser, weekly coaching, monthly coaching, monthly audits, daily office duties. Alumni Leadership Arvest
Bank Teller Supervisor
First National Bank - Fort Smith, AR
February 1996 to November 2007
Assist customers, balance bank vaults, ATM, assist customers over the phone Education
High school diploma
Greenwood High School - Greenwood, AR
Skills
• Assistant Manager Experience
• Front Desk
• Leadership
• Supervising Experience
• Merchandising
• Cash Handling
• Retail Management
• Sales Management
• Computer skills
• 10 key calculator
• Fax machine
• Typing
• Retail Sales
• Store Management Experience
• Analysis skills
• English
• Customer service
• Telemarketing
• 4G/LTE
• Microsoft Outlook
• Telecommunication
• Outbound sales
• Management
• Schedule management
• Inside Sales
• 3G
• Quality Assurance
• Cold Calling
• Troubleshooting
• Toddler Care
• Teaching
• Communication skills
Certifications and Licenses
First Aid Certification
CPR Certification
Assessments
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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