Michelle Potts

Customer service

Greenwood, AR **936

ads5wv@r.postjobfree.com

+1-406-***-****

When I worked in customer service I absolutely loved it and love to make sure the customer is 100% satisfied.

I am wanting to get back in the field of a Customer Service Representative Authorized to work in the US for any employer

Work Experience

Toddler Teacher

Preschool Extraordinaire - Greenwood, AR

July 2021 to Present

I teach 20 toddlers ranging from 2 -3 year olds.

Toddler Teacher

Little Blessings Daycare - Greenwood, AR

March 2021 to July 2021

I took care of children ranging from 18 months to 2 years old. Cooper Clinic

CANCER CENTER ONCOLOGY MEDICAL GROUP - Fort Smith, AR November 2015 to January 2016

Front desk receptionist.

Customer Service Representative

Sykes Enterprises, Incorporated - Fort Smith, AR

October 2014 to October 2015

Assisted customers over the phone with credit card questions. Assistant Manager

Arvest Bank - Fort Smith, AR

November 2007 to June 2014

Assisted branch manager, tellers, customers, opened new accounts, balance ATM, cash dispenser, weekly coaching, monthly coaching, monthly audits, daily office duties. Alumni Leadership Arvest

Bank Teller Supervisor

First National Bank - Fort Smith, AR

February 1996 to November 2007

Assist customers, balance bank vaults, ATM, assist customers over the phone Education

High school diploma

Greenwood High School - Greenwood, AR

Skills

• Assistant Manager Experience

• Front Desk

• Leadership

• Supervising Experience

• Merchandising

• Cash Handling

• Retail Management

• Sales Management

• Computer skills

• 10 key calculator

• Fax machine

• Typing

• Retail Sales

• Store Management Experience

• Analysis skills

• English

• Customer service

• Telemarketing

• 4G/LTE

• Microsoft Outlook

• Telecommunication

• Outbound sales

• Management

• Schedule management

• Inside Sales

• 3G

• Quality Assurance

• Cold Calling

• Troubleshooting

• Toddler Care

• Teaching

• Communication skills

Certifications and Licenses

First Aid Certification

CPR Certification

Assessments

Customer focus & orientation — Highly Proficient

March 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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