Call Center Arabic

AYAN A/RAHMAN

Contact

Address:

Ali Back, Street,Borama Awdal-

Somalia

Phone:

+252-**-*******

Email:

*********@*****.***

Languages

English

Arabic

Urdu

Somali

Objective:

Looking for a challenging opportunity with a reputed with a repute organization / firm where I can utilize my abilities, skills and experience for the general growth of the company, and to enlighten my experience and expertise strong, background, project management and costumer relation.

Skill Highlights

Project management

Strong decision maker

Complex problem solver

Creative design

Innovative

Service-focused

Experience Professionnelle Royaume d'Arabie saoudite (KSA)

Work as cashier in 2005

Work in Dallah Hospital. Four 14 Years,from 2008 upto 2022 in approval section costumer service, call center coordinater supervisor, sending waseel system

Finance department

Sending all the document related to insurance companies or concerned companies

Solving insurance problem

Carryout quality assurance test to discover error and optimize usability

Worked as a receptionist and direct related to the costumer

.

Ability to handle complex situation as they arise.

Ability to work with in high stress environment . Education

Graduated from Indian Embassy School

{Higher Secondary School - 2004}

Diploma in English and Computer...2005

Operation system: Microsoft Office pkg./Words/

Power Point /Excel Access / with Internet/ Web. Tools as excellent user

Certifications

Quality Improvement & Risk Management .on 26-oct-2010

Attended Lecture on: Environment of Care on 04 oct-2010

Hand Hygiene,Standard Precautions,Trasmission-Based Precaution. On July, 25, 2017 at Dallah Hospital Riyad S.K

Fast Quality Close of Month & Year End Account Program 5 days from 15-05-2016 to 19-05-2016.

Being Employee Of the Month Of Nov-2012

Being Employee Of the Month Of Feb-2019

Contact this candidate