Care Representative Customer

KIMARLEY IVEY

**** ********** ****** ********* ** · 347-***-****

****.**********@*****.***

Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction.

EXPERIENCE

MARCH 2017- MAY 2020

CUSTOMER CARE REPRESENTATIVE, ALORICA

Technical customer care representative, respond to queries and resolve technical issues for customers' products.

April 2022 - Present

Guest Services Representative, TARRYTOWN COURTYARD by MARRIOTT

Checking guest in and out of hotel, making and adjusting reservations, completion of required reports, serving of meals and fulfilling guest requests

EDUCATION

JUNE 2014

HIGH SCHOOL DIPLOMA, BRIDGEPORT HIGH SCHOOL

Principles of Business, Food & Nutrition, Home Economics, Physical Education, Human and Social Biology

SKILLS

●Adaptability

●Clear Communication Skills

●Effective Listening

●Time Management

●Taking Responsibility

VOLUNTARY SERVICE

PORTMORE COMMUNITY COLLEGE (2014)

Filing of documents and assisting clients with information and books

SOUTHBOROUGH PRIMARY SCHOOL (2013)

Substitute teaching and assisting children with schoolwork, filing of documents

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