GURPREET KAUR

* * ********** ***** **., Apt C

Naperville, IL 60540

630-***-****

ads5m4@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly seasoned and accomplished Software QA Analyst with deep and broad proficiency in all types of corporate software. Strong and accessible teacher and presenter of difficult and complicated material to a variety of professional and non-professional audiences. Able to function well independently or as part of a team. I try to break the system before it is released to the users

●Proficient at understanding the business problem and requirements and then translating them into test requirements and individual test cases.

●Able to come up with out of the box scenarios for testing to ensure software is production ready

●Keen eye on backend data structures and data models and how they interact with the software. Always ensures enough testing is done to cover database elements of the application

●Coach and mentor junior QA analysts

●Diverse experience in testing both Client-Server and Web-based applications.

●Strong skills in delivering manual testing.

●Expertise in HealthCare Provider based clinical systems and Insurance apps and Web UI.

●Expertise in testing client-server applications as well as web-based applications.

●Worked in and implemented multiple projects following Agile and Waterfall methodologies.

●Experience on Jenkins for synchronization of environments after release & deploying of changes made in code for testing.

●Extensive experience in implementing QA Methodologies, Test Plans, Test Cases, Test Scenarios, and test deliverables for various applications ● Adept at writing, executing test cases and tracking bugs in the quality center and Jira.

●Adept at performing functional testing, integration testing, regression testing

●Experience in open systems and client-server environments using various testing and Quality Assurance tools and methodologies.

●Able to write and execute SQL statements for checking the validity and integrity of the data in various databases such as Oracle and Microsoft SQL Server etc. to perform back-end-Testing

●Experience in requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.

●Participate in design reviews with the Development Team.

SKILL SETS

●Skills/Technology: Functional, Regression & Automation Testing, MS-Office, Microsoft Visio, Office 365

●Operating Systems: Windows, Mac, iOS, Android

●Methodologies: Waterfall, Agile (Scrum)

●Programming/Scripting Languages: Java and C#

●Databases: MYSQL

●Tools & API: SOAP UI, Advanced Rest Client, Jira, HP ALM

●Cloud Technologies: SaaS, PaaS, IaaS

PROFESSIONAL EXPERIENCE

State Farm Insurance, Bloomington IL

March 2018 to Present Software QA Analyst

●Caught several high-profile bugs prior to release that resulted in avoiding defects going into production UI.

●Gave client demonstrations of the testing done and shared test results on client calls

●Wrote SQL queries to understand application data before running test cases

●Came up with out of the box test scenarios to cover edge cases for the software

●Assist the Product Owner in refining the Acceptance Criteria by providing several GIVEN WHEN THEN scenarios in the Jira

●Involved in Planning and reviewing the Test Scripts for Functionality, Regression, Security, Database and User Acceptance testing of the application. ● Designed different test scenarios to cover all features of Service Requests for the project.

●Performed Manual Testing on different Services of the project by executing the Test Scripts.

●Responsible for test management (Tests cases, tests, and defects) through Quality Center Manually.

●Developed and maintained scripts for Regression and Integration Testing.

●Wrote test cases scripts using Devsuite for functional testing and regression testing.

●Coordinated with the Development and Business team for Defect resolution.

●Involved in design and implementation of automation framework

●Performed Regression testing on new builds, every modification in the application using Web UI.

●Used Quality Center and Devsuite to create, execute test cases and report Bugs.

●Prioritized problems based on the effect of the application on the end user.

●Developed Test Plan for functional and graphical user interface testing.

●Preparing Status Reports daily.

●Participated in Uploading all the Manual Test Scripts to the Quality Center and Devsuite.

●Performed User Acceptance testing of the applications.

●Developed Test Summary report for Functional test, Regression tests

Magellan Health, Remote,

February 2017 to February 2018 Quality Assurance Specialist

●Manage defects and QA artifacts through an online tracking tool

●Assist with technical artifacts (such as Use Cases and User Interface Specifications) and engage in technical discussions

●Develop quality assurance standards and track quality assurance activities

●Create and maintain change tickets related to testing initiatives

●Perform analysis related to enhancements to the application

●Produce status reports related to testing process, including test results and defect tracking

●Participate in Lesson Learned or Project Review sessions, and identify potential work process improvements

●Create, execute, and maintain detailed test plans and test cases

●Produce test results/screenshots & upload to Test Director/Quality Center

Quality Assurance Specialist (contract)

January 2016 to January 2017 AON, Chicago, IL

●Creating detailed test cases and setting up test data.

●Participation and making suggestions to solve the roadblocks in daily Sprint meetings

●Constant interaction with Stakeholders, Product owners and developers to resolve requirement and implementation issues.

●Application demos to product managers and business analysts at regular intervals.

●Testing complex policy rating algorithms, batch jobs and business rules.

●Creating and executing the SQL scripts to test the backend data validation.

Testing application portability to databases MS SQL server, Oracle

EDUCATIONAL QUALIFICATION

●Intermediate, Mount Carmel School, New Delhi, 1995

●Diploma in Network Centered Computing, NIIT, New Delhi, 1998

●Bachelor of Arts, New Delhi, 1999

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