Customer Service Teaching Artist

IYEDUN

INCE

P E RSONAL PROFILE:

• Leadership and Communication

• Team Management

• Risk Management

• Cost Control

• Creative and Critical Thinking

• Coaching and Quality Management

PROFESSIONAL SKILLS:

CONTACT DETAILS:

ST. ANN'S SCHOOL - ACCOMPANIST / MUSICAL PROGRAMMER BROOKLYN NY 0 1 / 2007 - CURRENT

• ARRANGE, D I RECT AND P ERFORM MUSIC SCORES FOR VARIOUS EVENTS P ROGRAMS AND CLASSES.

• P ERFORMING MUSICIAN FOR DANCE I NSTRUCTORS WHO T EACH DANCE AND MOVEMENT CLASSES.

• L EAD REHEARSALS BY DEMONSTRATING SPECIFIC SONG PARTS.

• I N T ERPRETED AND MODIFIED MUSIC TO P ERSONALIZE P ERFORMANCES.

CHARLES MOORE DANCE THEATER - T EACHER/ACTING MUSICAL D I R ECTOR

BROOKLYN, NY 0 1 / 1 997 - 0 1 / 2020

• DEVELOPED AND I MPLEMENTED COURSE S T UDY FOR MUSIC S T UDENTS.

• ARRANGED MUSIC SCORES FOR VARIOUS EVENTS P ROGRAMS.

• P ROVIDED T ECHNICAL SUPPORT FOR SOUND ENGINEERING FOR S T AGED P ERFORMANCES.

• T AUGHT MUSIC APPRECIATION, CULTURAL H I S TORY AND FUNDAMENTALS TO S T UDENTS AND VARIOUS AUDIENCES

OPUS DANCE THEATER - CO-MUSICAL D I R ECTOR /GRANT R ESEARCHER

NEW YORK, NY 0 1 / 1 996 - 0 1 / 2020

• T AUGHT MUSIC APPRECIATION, H I S TORY AND FUNDAMENTALS TO S T UDENTS AND MUSICIANS OF A L L S K I L L L EVELS

• L ECTURED ON AFRICAN FOLKLORE AND CULTURE.

• S T UDIED SCORES TO L EARN MUSIC I N DETAIL AND DEVELOP I N T ERPRETATIONS

• CONDUCTED RESEARCH, GATHERED I NFORMATION F ROM

MULTIPLE SOURCES AND P RESENTED RESULTS

NY DEPARTMENT OF EDUCATION - T EACHING

ARTIST/I NDEPENDENT CONTRACTOR

BROOKLYN, NY • 0 1 / 2005 - 06/2019

• DEVELOPED AND I MPLEMENTED CURRICULA RELATING TO WEST AFRICAN AND CARIBBEAN CULTURES.

• WORKED W I T H S T AFF MEMBERS AND T EACHERS TO DESIGN COMPREHENSIVE AND I NDIVIDUALIZED P L ANS TO OPTIMIZE S T UDENT EDUCATION

• P L ANNED AND EXECUTED ACTIVITIES TO P ROMOTE S K I L L AND T A L ENT DEVELOPMENT

• L ED EXCURSIONS AND DEVELOPED ACTIVITIES TO HELP REINFORCE T HE CULTURAL CONCEPTS L EARNED I N T HE CLASSROOM SETTING.

SCANDINAVIAN A I R L I NES - CUSTOMER SERVICE R E PRESENTATIVE LYNDHURST, N J • 0 1 / 2001 - 0 1 / 2005

• HANDLED I NQUIRIES AND REQUESTS F ROM T RAVEL AGENTS, CUSTOMERS AND OTHER A I R L I NES P ERTAINING TO VARIOUS SCANDINAVIAN A I R L I NES RELATED SERVICES.

• MAINTAINED CUSTOMER SATISFACTION W I T H FORWARD-T H I N K I NG S T RATEGIES FOCUSED ON ADDRESSING CUSTOMER NEEDS AND RESOLVING CONCERNS

• CULTIVATED CUSTOMER LOYALTY, P ROMOTED REPEAT CUSTOMERS AND I MPROVED SALES

• ASSISTED AND I NSTRUCTED NEW EMPLOYEES ON A L L ASPECTS OF COMPANY P RODUCTS, F EATURES AND COMPUTER SYSTEMS. **********@*****.***

917-***-****

Bronx, NY 10472

AN EXTENSIVE BACKGROUND I N ARTS AND

CULTURE AND COMMUNITY/ CUSTOMER

SERVICE, HAS HELPED TO DEVELOP THE

EXPERTISE NEEDED TO SUCCESSFULLY

I NTERACT WITH D I VERSE E THNIC GROUPS,

AND TO ACHIEVE THE B EST SOLUTION

AVAILABLE TO MEET THOSE NEEDS. THIS

I NCLUDES CONFLICT MEDIATION AND

R ESOLUTION WHERE THESE SKILLS HAVE

B E EN CALLED UPON ON NUMEROUS

OCCASIONS TO TABLE GROUP MEETINGS

AND L ECTURE DEMONSTRATIONS.

EDUCATION:

KINGSBOROUGH COMMUNITY

COLLEGE

B ROOKLYN, NY • 1 9 9 7

ASSOCIATES DEGREE: F I NE ARTS

WORK HISTORY

Contact this candidate