Customer Service Resident Assistant

NAME

Victor Daniel Alves

PROFILE

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. EXPERIENCE

RESIDENT ASSISTANT, COLUMBINE HEALTH SYSTEMS; FORT COLLINS, CO — 09/2022

- CURRENT

Maintain clean, safe and well-organized patient environment. Assist residents in preparing for activity and social programs. Respond to room transfers, incident reports and maintenance requests. Assist disabled clients to support independence and well- being

SERVER, OREGANO’S; FORT COLLINS, CO — 04/2022 - 08/2022 Worked with POS system to place orders, manage bills and handle complimentary items. Explained menu items and suggested appropriate options for food allergy concerns. Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

SERVER, BUFFALO WILD WINGS; FORT COLLINS, CO — 06/2021 - 04/2022 Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. Answered customers’ questions, recommended items and recored order information. Bussed and reset tables to keep dining room and work areas clean.

CASHIER, TARGET; FORT COLLINS, CO - 01/2020 - 03/2021 Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

EDUCATION

Thompson Valley High School, Loveland, CO — Diploma, 2018 SKILLS

• Fluent in Portuguese

• Intermediate Spanish

• Team player

• Customer service

• Menu memorization and presentation

• Billing and payment processing

• CPR certified

6708 ANTIGUA DRIVE FORT COLLINS, CO 80525 970-***-**** ************@*****.***

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