Customer Service Material Handler

Ivan Garcia

**** *. ******, *********, **

714-***-**** ******.*.******@*****.***

OBJECTIVE: Seeking a fulfilling position that offers growth opportunities and allows me to utilize my leadership skills and experience.

EDUCATION:

Associate Degree in Liberal Arts

Santa Ana College, Santa Ana, CA In progress

RELEVANT COURSEWORK:

● Speech • Sociology

● Public Speaking • Psychology

● Introduction to Interpersonal Communication

SKILLS AND QUALIFICATIONS:

● Administrative office experience such as answering phone calls, scanning, filing, copying documents, delivering and distribution of mail and/or correspondence

● Ability to get along very well with individuals at all levels and able to deliver excellent customer service

● Strong belief in personal values such as integrity, honesty and justice

● Excellent analytical and critical thinking aptitude

● Competent presenting facts in a clear and concise manner

● Good organization skills and capable of multitasking in a dynamic context

● Proficient in Microsoft Office: PowerPoint/Microsoft Word/ Excel /Outlook

● Can type 50-60 WPM

● Proficient in conversational Spanish

EXPERIENCE:

Spectrum Plastics Group

Position: Material Handler

2022- present

● Ensure finished material is free of burns or damage

● Pack & fix pallets of plastics material for freight

● Set up equipment & machinery on assembly line for new orders

● Using thermal resistant gloves to clean melted material on extrusion tooling

● Blowtorching, scrubbing, and polishing heavy duty extrusion material for new work orders. Rite Aid

Position: Shift Supervisor 2019- 2022

● Manage and motivate employees

● Make sure that all sales and operations run smoothly.

● Responds to customer inquiries and complaints.

● Balances drawers and accounts and the end of a shift.

● Make sure daily production and sales goals are met. Construction

American Scaffold

Position: Apprentice 2015-2017

● Preparing construction sites, materials, and tools.

● Loading and unloading of materials, tools and equipment.

● Removing debris, garbage, and dangerous materials from the site.

● Assembling and breaking down barricades, temporary structures, and scaffolding.

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