MS. HOLLIJOY JOHNSON, CC
*********@*****.***
PROFESSIONAL EXPERIENCE
Substitute Teacher, Country Club Hills S.D. 160, C.C. Hills, IL 2006 – Present Interpersonal skills
● Manage classroom activities
● Provided teaching services with minimal disruption to daily curriculum for grades K-8
● Negotiate and Resolve conflict
● Collaborate with organizational units
● Commit to teaching the outlined lesson that was designed to have students exceed classroom expectations SPSS Quantum Programmer, Vista Research Inc., Chicago, IL 2007 – 2009
● Mentor and support junior staffers on assignments
● Provide feedback and addressed concerns of marketing staff regarding client’s needs and functions
● Recommend improvements during staff meetings that were implemented
● Work with a team to redesign a quality assurance checklist for departmental use
● Create technical documentation detailing the specifications of projects for future internal reference and use Data Management
● Use SPSS Quantum statistical application to check, validate, edit, correct and manipulate data to generate reports
● Create data files and reports (ASCII, SPSS Quanvert database, SPSS Quantum, Excel, Access, PowerPoint, Etabs and Cross Tabs)
● Update and revise existing Computer-Assisted Telephone Interviewing (CATI) programs
● Produce high quality data processing reports under strict deadlines, while managing multiple projects
● Implement quality assurance test on deliverables to clients
● formulate batch programs using scripting languages SED and AWK to cut development of specifications by more than 50%.
● Tabulate a wide range of complex studies (international, diary, concept, conjoint, wave, segmentation) conducted through the internet, mail or telephone (CATI) WORK HISTORY
Field Sales Delegate/Brand Advocate, Integrated Marketing Services, El Segundo, CA 2004 - 2006 Senior Data Processing Project Director, NFO World Group, Chicago, IL 1997 - 2004 Senior Data Analyst, Millward Brown, Naperville, IL 1996 - 1997 Data Management Director, Market Facts, Arlington Heights, IL 1993 - 1996 EDUCATION, AFFILIATIONS, AND AWARDS
Eastern Illinois University, Charleston, IL
Bachelor of Science in Business with a Major in Computer Management & Information Systems Toastmaster International
2015-16 Park Forest Toastmasters Club #1717 Secretary 2013 Recipient of Competent Communicator (CC) designation for completion of a series of public speaking speeches
PROGRAMMING LANGUAGES AND OTHER COMPUTER RELATED TOOLS High Level
SPSS Quantum, Quanvert, Perl and Python
Scripting
Sed and Awk
Database
Access, SQL and BigQuery
Productivity Tools
R Studio, Tableau, Survey Monkey and WordPress
Word Processing/Spreadsheet/Presentation
MS Word, MS Project, Excel and PowerPoint