MICHAEL GOLDMAN
Indio, CA ***** 310-***-**** *****************@*****.***
Enthusiastic salesman eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [duties] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Interpersonal Communication
Self-Motivated
Flexible and Adaptable
Dependable and Responsible
Excellent Communication
Active Listening
Decision-Making
Organization and Time Management
Teamwork and Collaboration
Attention to Detail
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment. Used critical thinking to break down problems, evaluate solutions and make decisions. Offered friendly and efficient service to customers, handled challenging situations with ease. Developed and maintained courteous and effective working relationships. Maintained excellent attendance record, consistently arriving to work on time. Served customers and followed outlined steps of service. Identified issues, analyzed information and provided solutions to problems. Participated in team-building activities to enhance working relationships. Vacation Ownership Sales, 02/2018 to 07/2022
Diamond Resorts Intl And Welk Resorts – Indio, CA
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Supported clients with business analysis, documentation and data modeling. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Authored detailed work plans to meet business priorities and deadlines. Responded to clients' questions, issues, and complaints and found appropriate solutions when needed. Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Responded to clients' questions, issues and complaints and implemented appropriate solutions. Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Maintained energy and enthusiasm in fast-paced environment. Sales Associate, 09/2019 to 05/2020
Tommy Bahama – Palm Desert, CA
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers. Helped customers locate products and checked store system for merchandise at other sites. Answered customer questions regarding sizing, accessories and proper care for merchandise. Retail Sales Associate, 01/2015 to 10/2017
Saks 5th Avenue – Beverly Hills, CA
Greeted customers and helped with product questions, selections and purchases. Helped customers complete purchases, locate items and join reward programs. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Maintained clean sales floor and straightened and faced merchandise. Bachelor of Science: Health And Physical Education LONG ISLAND UNIVERSITY - Brooklyn, NY
Master of Science: Health And Physical Education
Brooklyn College of The City University of New York - Brooklyn, NY EDUCATION
Former school teacher, coach, and baseball umpire
Actor and comedian, nominated for desert theater award in 2021 Formerly v.p. textile association of los angeles and man of the year 20 years importing fabrics and selling to clothing manufacturers ADDITIONAL INFORMATION