Service Representative Customer
Resume:
Damon Ransom
Atlanta, GA *****
************@*****.***
Work Experience
Hospitality Associate
Ella Amour Catering - Doraville, GA
January 2022 to Present
• Assisting with Prep Cook and proper measuring to ensure adequate safety precautions
• Temperature control checks and setting up ovens as well as sanitation stations
• Assembling fruit and veggie displays and trays
Customer Service Representative
Morgan Stanley
July 2021 to November 2021
• Served as a liaison between Morgan Stanley and clients as well as potential IPO clients .
• The day to day operations consisted of helping clients gain access to their account via resetting password etc.
• Needing information with regards to the acct or needing to update information Customer Service Representative
Fulton County Government Center - Atlanta, GA
March 2021 to July 2021
• Customer Service Representative/Call Center working with the Fulton County Government . Serving as a Emergency Rental Assistance Representative.Perform customer service functions :provides information regarding County rental assistance services, procedures, forms, fees, or other issues ; responds to routine questions, complaints or requests for service. Barista
Panera Bread Sandwiches Front of House
March 2018 to June 2021
Establishing a safe and efficient working environment for employees as well as managers
● Train new employees on the proper procedures for preparing and maintaining a daily workflow
● Sanitize and thoroughly wipe down all equipment throughout the day as well as @ closing time
● Stock up and pan up which in composes making sure all pastries remain full Macy's Department Store Lenox Square
● Assuring that Customer satisfaction is the top goal as an associate
● Establishing a rapport with customers for the ability to have repeat service
● Maintaining and restocking merchandise to keep the companies recognition up to par
● Cleanliness always checking fitting and dressing areas for merchandising that needs to be put back
Provided a warm and welcoming atmosphere for customers to feel recognized Call Center Representative
Hire Dynamics - Dunwoody, GA
August 2018 to July 2019
• Inbound / Outbound call center Customer Service Care for the DMV district. Responsibly included handling customers with payments and arrangements as it related to their electricity bill
• I was a liaison for the Customers and the Company to facilitate payments etc.
• Assisted Potential customers with inquiries as well as going over different rates and plans suitable to their individual needs
Prep cook for structural environment
LGC Hospitality Services
July 2015 to May 2019
● Cooked for large groups and special events and specialized in cooking
● Institutionalized entities according to client recommendation
● Can cook according to dietary needs and cardiac, regular diets, and renal diet
● Dishwashing and sanitizing as well
Customer Service Representative
World Duty Free
January 2017 to July 2017
Assisted customers with merchandise throughout various duty shops Guided patrons to their designated area of departure Maintained a clean and efficient environment for a productive and safe work day Customer Service Representative
Aerotek - Troy, MI
May 2015 to July 2017
Inbound /Outbound Customer Service calling for the MI Healthy Michigan Campaign. Duties included but weren’t limited to assisting individuals with choosing a health care plan. Setting up the policy and redirecting the customer to a Licensed Health Care Agent. Insurance agent
Aerotek
October 2014 to July 2017
for the healthy Michigan campaign
● Food service / hospital concierge for patient food delivery
● Patient food preparation "Tray Line"
● Cooking bi par level
Driver
Sweet T's Delights
September 2015 to May 2017
Assisted with wedding set ups
● Designed fruit and veggie tables at banquet halls and facilities
● Cooked for large events such as weddings, baby showers and Birthdays Teacher assistant to main teacher in the classroom Executech
August 2014 to July 2015
August 2014-July 2015
● Worked within Wayne county / Oakland county district
● Lunch detail
● Teacher assistant to main teacher in the classroom Education
B.A. in Education in Education
Eastern Michigan University
August 2010 to Present
Contact this candidate