Entry Clerk Customer Service
Resume:
Kathy Stowe
Alexandria, MN *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Verification Specialist
Verified Credentials - Alexandria, MN
October 2021 to January 2022
I conducted background screening verifications for academic and employment purposes. Contractor
Rental History Reports - Edina, MN
May 2021 to August 2021
I did criminal background checks on applicants who were either looking for employment or housing. Customer Service Representative
Global Environmental Group - Alexandria, MN
October 2020 to April 2021
I was responsible for monitoring trash and recycling services for our customers. I resolved any issues they had concerning their service and equipment.
Customer Service Representative
Call Center Resources - Alexandria, MN
September 2020 to October 2020
I took phone calls from voters to help with registration. I also helped school districts be conducting surveys.
Ticket sales
Westgate Resorts - Branson, MO
July 2019 to December 2019
Sell discount show tickets, collect money, make reservations, had a working knowledge of all Branson shows and attractions and made recommendations to customers. Store Manager
Dollar General - Branson, MO
January 2019 to June 2019
I was in charge of the entire store which included the following: Hiring, training, scheduling, payroll, product ordering, inventory control, customer service, weekly and monthly reports. Deli Manager
Country Mart Grocery - Branson, MO
July 2015 to January 2019
I was in charge of all aspects of the deli which included: scheduling, product ordering, training, catering, inventory control, product merchandising, weekly and monthly reports. Shift Supervisor
Papa Murphy's - Hollister, MO
June 2014 to July 2015
I opened the store Monday through Friday which included setting up the pizza line, counting out cash drawers, and making sure the store was ready to receive customers. I wrote preparation lists and assigned duties to the morning staff, as well as waited on customers. Kitchen Manager
Boy Scouts of America - Camp Wilderness - Park Rapids, MN February 2012 to August 2013
I was responsible for the entire kitchen and the staff. Food ordering and inventory. Feeding 200 to 500 boy scouts three meals per day.
Banquet Chef
Arrowwood Resort and Conference Center - Alexandria, MN August 2002 to January 2013
Assisted in the ordering of food, worked with the kitchen staff in the preparation of food, and directed the banquet staff in the service of the banquet food Education
High school diploma
Jefferson Senior High School - Alexandria, MN
1978 to 1981
Skills
• Scheduling
• Retail Management
• Team Building
• Merchandising
• Banquet Experience
• Catering
• Culinary Experience
• Kitchen Management Experience
• Store Management Experience
• Supervising Experience
• POS
• Office Experience
• Customer Service
• Microsoft Office
• Cooking
• Food Safety
• Inventory Control
• Restaurant Experience
• Restaurant Management
• Menu Planning
• Office Management
• Typing
Military Service
Branch: US Army
Service Country: United States
Rank: E-3
November 1981 to April 1983
Assessments
Scheduling — Highly Proficient
May 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient
Filing & Organization — Highly Proficient
May 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Data Entry Clerk — Proficient
June 2020
Maintaining data integrity by detecting errors
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Call Center Customer Service — Proficient
May 2020
Applying customer service skills in a call center setting. Full results: Proficient
Supervisory Skills: Motivating & Assessing Employees — Expert July 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Expert
Customer Service Fit — Expert
September 2020
Measures the traits that are important for success for customer service roles Full results: Expert
Call Center Customer Service — Proficient
October 2020
Applying customer service skills in a call center setting Full results: Proficient
Work style: Conscientiousness — Highly Proficient
June 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Call center customer service — Proficient
August 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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