Kathy Stowe

Alexandria, MN *****

ads5ep@r.postjobfree.com

+1-218-***-****

Authorized to work in the US for any employer

Work Experience

Verification Specialist

Verified Credentials - Alexandria, MN

October 2021 to January 2022

I conducted background screening verifications for academic and employment purposes. Contractor

Rental History Reports - Edina, MN

May 2021 to August 2021

I did criminal background checks on applicants who were either looking for employment or housing. Customer Service Representative

Global Environmental Group - Alexandria, MN

October 2020 to April 2021

I was responsible for monitoring trash and recycling services for our customers. I resolved any issues they had concerning their service and equipment.

Customer Service Representative

Call Center Resources - Alexandria, MN

September 2020 to October 2020

I took phone calls from voters to help with registration. I also helped school districts be conducting surveys.

Ticket sales

Westgate Resorts - Branson, MO

July 2019 to December 2019

Sell discount show tickets, collect money, make reservations, had a working knowledge of all Branson shows and attractions and made recommendations to customers. Store Manager

Dollar General - Branson, MO

January 2019 to June 2019

I was in charge of the entire store which included the following: Hiring, training, scheduling, payroll, product ordering, inventory control, customer service, weekly and monthly reports. Deli Manager

Country Mart Grocery - Branson, MO

July 2015 to January 2019

I was in charge of all aspects of the deli which included: scheduling, product ordering, training, catering, inventory control, product merchandising, weekly and monthly reports. Shift Supervisor

Papa Murphy's - Hollister, MO

June 2014 to July 2015

I opened the store Monday through Friday which included setting up the pizza line, counting out cash drawers, and making sure the store was ready to receive customers. I wrote preparation lists and assigned duties to the morning staff, as well as waited on customers. Kitchen Manager

Boy Scouts of America - Camp Wilderness - Park Rapids, MN February 2012 to August 2013

I was responsible for the entire kitchen and the staff. Food ordering and inventory. Feeding 200 to 500 boy scouts three meals per day.

Banquet Chef

Arrowwood Resort and Conference Center - Alexandria, MN August 2002 to January 2013

Assisted in the ordering of food, worked with the kitchen staff in the preparation of food, and directed the banquet staff in the service of the banquet food Education

High school diploma

Jefferson Senior High School - Alexandria, MN

1978 to 1981

Skills

• Scheduling

• Retail Management

• Team Building

• Merchandising

• Banquet Experience

• Catering

• Culinary Experience

• Kitchen Management Experience

• Store Management Experience

• Supervising Experience

• POS

• Office Experience

• Customer Service

• Microsoft Office

• Cooking

• Food Safety

• Inventory Control

• Restaurant Experience

• Restaurant Management

• Menu Planning

• Office Management

• Typing

Military Service

Branch: US Army

Service Country: United States

Rank: E-3

November 1981 to April 1983

Assessments

Scheduling — Highly Proficient

May 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient

Filing & Organization — Highly Proficient

May 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Data Entry Clerk — Proficient

June 2020

Maintaining data integrity by detecting errors

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

May 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call Center Customer Service — Proficient

May 2020

Applying customer service skills in a call center setting. Full results: Proficient

Supervisory Skills: Motivating & Assessing Employees — Expert July 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Expert

Customer Service Fit — Expert

September 2020

Measures the traits that are important for success for customer service roles Full results: Expert

Call Center Customer Service — Proficient

October 2020

Applying customer service skills in a call center setting Full results: Proficient

Work style: Conscientiousness — Highly Proficient

June 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

February 2022

Influencing and negotiating with customers

Full results: Proficient

Call center customer service — Proficient

August 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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