STACY SHIELDS

*** **** ******* **, ****, NY *****, 585-***-****

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Skills Summary

I have several years of experience working with and close by the public. I have a very strong sense and understanding to most people’s needs. I have the ability to form a caring and professional bond with those I encounter. I am the mother of two teenage boys who I have a very close relationship with. I have faced many challenges in my life and have learned real life problem solving. It is the common-sense knowledge, approach and empathy I have a learned that allows me to incorporate those skills in solving problems and dealing with folks I encounter.

Education

Friendship Central School, Friendship, NY

Degree / Date of Graduation

Graduated in June,1994 with a Local Diploma

Experience

Proficient at basic computer skills and have had periodic trainings in the medical billing field throughout the last eleven years.

I also have knowledge in working with people with developmental disabilities from years of service at the ARC.

I possess good communication skills, good judgement in complicated situations and a willingness to learn new things.

Employment

Allegany County New York-Belmont, NY

Social Welfare Examiner, 12/2/19-8/12/20

Duties

My duties included interviewing for and processing applications for SNAP benefits, processing applications for HEAP benefits along with Emergency HEAP. This position was provisional based on my performance on a New York State Civil Service Exam. I completed this exam on 12/14/2019. I received my results on 6//8/2020 scoring 80 credits and ranking 8th on the respective list. Due to the demands of COVID-19 I was placed on a furlough from my position effective 5/8/2020 and returned to work effective 7/27/2020. Upon my return to work I was informed that my existing position was still considered temporary and could face the possibility of release if said position were to be established by an outranking contender.

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STACY SHIELDS

199 Pump Station Rd, Alma, NY 14708, 585-***-****

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Allegany Eye Associates-Wellsville, NY

Billing Administrator, 8/2007-6/2018

Duties

My duties included working with medical insurance coding and billing, going over denials and correcting any mistakes for resubmitting, speaking with insurance companies on our patients and doctors behalf, obtaining insurance authorizations, billing for this specialized area, and answering billing questions from patients.

Allegany ARC- Wellsville, NY

Supervisor, 9/1995-8/2001

Duties

At the end of my time at the ARC I was supervising a small group home of five ladies and approximately 8-10 staff members. I paid special attention to not only being a supervisor but assisting the ladies of the home with their daily needs and goals. I received all of the required training through the agency including First Aid/CPR, medication administration, SKIP training, managerial and time management training.

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