Customer Service Records Clerk

SUMMARY

SKILLS

EXPERIENCE

Stacy Area

(C) 785-***-**** ********@*****.*** Colby, KS 67701

Seasoned Truck Driver with expertise operating 18-wheelers and box trucks. Bringing clean driving record, CDL A and current HAZMAT endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing precise logs and paperwork.

Proficient with Microsoft Office systems -

Word, Excel, Access, PowerPoint

Skilled in office procedures and book

keeping - Quick Books, Sage 50, Accounting

Strong leadership and organizational skills

Excellent communication and problem

solving skills

Possess effective planning, communication,

presentation and interpersonal skills

Provide excellent customer service while

protecting confidentality

Clean MVR

Customer-oriented

Air Brake Certification

Dependable and reliable

Truck Driver, CHS Agronomy, June 2019-Current

Colby, KS

Loaded, balanced and secured product to safely transport goods. Ran tractor-trailer combination in and environments, including all weather conditions. Performed loading and offloading of trucks, utilizing pallet jacks and forklifts. Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Obtained and maintained proper delivery authorization and pickup documentation. Medical Records Clerk, Citizens Medical Center, November 2018-May 2019 Colby, KS

Followed-up with insurance companies and individuals to resolve discrepancies. Maintained complete confidentiality in accordance with organization and legal requirements. Maintained 100% compliance with all hospital and government regulations. Pulled patient records and transferred information to appropriate parties. Ward Clerk, Logan County Manor, March 2018-August 2018 Oakley, KS

Scanned medical reccords

EDUCATION AND TRAINING

Ordered supplies

Notarized papers

Kept track of resident trust and financials

Made appointments for residents

HUC Supervisor, Hays Medical Center, March 2015-September 2017 Hays, Kansas

Hired, trained and evaluated personnel

Prepared and processed daily reports at end of shift Monitored and assisted patients

Scheduled and assigned staff daily duties

Associate of Applied Science

General Business, North Central Kansas Technical College, Hays KS 2015 Certificate

Businness Managemet, North Central Kansas Technical College, Hays KS 2015 Certificate

Business Technology, North Central Kansas Technical College, Hays KS 2014

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