Katherine Galvan
Long Beach, CA ***** **********@*****.***
A motivated individual who is trained to handle multiple tasks and responsibilities, with experience in developing team members, planning and maintaining work schedules, updating procedures and policies, and performing customer service activities, accounts receivable, billing, and payroll duties.
Work Experience
Billing Specialist/E-Commerce Manager
Hawthorne Distribution Center, Inc./ Sam Distribution, Inc - Vernon, CA September 2017 to Present
•Followed & maintained procedures for filing, billing, accounts payable, receivables, payroll, and scheduling, etc.
•Updated documentation, reports, and spreadsheets with financial information.
•Answered telephone and in-person inquiries with a friendly demeanor and full knowledge of billing department processes.
•Generated and submitted invoices based on established accounts receivable schedules and terms.
•Process bank transfers, wires, ACH, direct deposit, etc.
•Process E-commerce sales report using V-Lookup/Pivot Tables and made inventory and vendor recommendations accordingly
•Coached new hires on company processes while managing employees to achieve maximum production
•Collaborated in the development of SOPs across departments
Office Administrator/ Billing Clerk
Raff's Collision Center
March 2017 to September 2017
•Maintained inventory records and updated contractors daily
•Arranged orders and deliveries of supplies for the office and the Collision Center
•Maintained a calendar schedule of the vehicles to be picked up/deliver
•Enter the Repair estimate report into Quickbooks
•Payment application, cash handling, POS, etc.
•Process incoming and outgoing mail
•Followed procedure for opening and closing
Sales Associate/Inventory Specialist
Jenny Bec's - Brentwood, CA July 2016 to September 2017
•Provided positive first impressions to welcome existing, new and potential customers.
•Helped customers locate products and checked store system for merchandise
•Executed company policies, procedures, and safety standards to ensure proper cleanliness and safety of office and equipment
•Offered strong customer service skills, keeping customers satisfied and increasing sales
•Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
•Completed physical inventory counts each month.
•Performed data entry and completed proper paperwork.
•Recorded information, shortages and discrepancies to keep records current and accurate.
•Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Cashier/Food Prep Carl's Jr - Inglewood, CA March 2015 to June 2016
•Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
•Worked flexible schedule and extra shifts to meet business needs.
•Restocked and organized merchandise in front lanes.
•Used POS system to enter orders, process payments and issue receipts.
•Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Associate in Arts (AA) in Business Administration
Citrus College - Glendora, CA February 2017 to Present
High school diploma
South Gate Senior High School - South Gate, CA August 2013 to June 2016
Skills
•Microsoft excel
•QuickBooks
•Administrative Experience
•Accounts Payable
•Accounts Receivable
•Account Reconciliation
•Purchasing
•Journal Entries
•Accounting
•Pivot tables
•Bank Reconciliation
•Payroll (3 years)
Languages
•Spanish - Intermediate
Assessments
Medical terminology — Familiar
September 2022
Understanding and using medical terminology Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.