Data Entry -Customer Service

Jennifer Cunningham

* ****** *****-**** ** ***** – 717-***-**** – **********@*******.***

Summary

Hard working, attentive and motivated to learn new skills. Organized and detail oriented. Basic knowledge of computer, empathetic, problem solver, efficient, industrious

Experience

Patient Advocate

Healthcare Receivable Specialist

Philadelphia, PA 19106

Oct 2021 – current

Prescreen patients for medical assistance eligibility or collecting insurance information. Pursuing applications and documents to submit, data entry, calls, faxes, emails

Employment began as onsite rep then changed to remote work doing follow up calls, emails, letters, from work ques, spread sheets

Assisted Living Counselor

Bell Socialization Services,

York PA

Aug 2010 – Currently employed PRN

Provide medical, physical, and emotional support for chronically mentally ill

Assist in daily activities meals, transportations, medication monitoring and assistance, response to emergencies

House chores, vehicle maintenance, fire drills, verbal and written documentation

Housekeeping

You’ve Got It Maid (self-owned)

York, PA

Jan 2010-Current

Cleaning and sanitizing, trash removal residential home and offices

Cleaning and preparing homes for resale or rental

Small handyman jobs like drywall, painting, simple plumbing repairs, caulking, laminate floors, etc.

Direct Support Worker

Open Systems Health

York, PA

July 2020-May 2021

Personal care for terminally ill. Assisting in bathing, cooking, transporting, shopping, laundry, housekeeping, medical needs, medication management, companion.

Education

High School Diploma

State College Area High School

State College, PA

June 1985

Diploma

Center County Vocational Technical School

Bellefonte, PA

June 1985

Painting and Decorating

Community Service

Since 2007 I have enjoyed being active in a community volunteer bible education service that has given me experience in communicating with the public

At the age of 13 I began volunteer work as a candy striper in community nursing homes

Skills

Customer service

Excellent communication

Computer skills-Microsoft Word-Outlook-Excel

Works Independently

Reliable, dedicated, hard working

Healthcare System Navigation

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