Accountant Assistant Data Entry

Danielle Craig

PROFESSIONAL EXPERIENCE:

City of Los Angeles, Los Angeles, CA February 2019- Present

Vocational Worker II

Processing of emails, taking phone calls, and providing customer service to the traveling public in search of lost items

Intake and processing of property found at the airport screening stations, inside/ outside terminals, and parking areas located in the CTA.

Locating found items in the warehouse to be returned to the traveling public

Inputting data and maintaining files associated with found property

Sorting and processing unclaimed found property

Goodfriend & Jacobs, Santa Monica, CA February 2016- February 2019

Accountant Assistant / Bookkeeper

Assisted with weekly, period end, quarterly and year-end financial reporting

Prepared and managed invoices and various financial documents for processing

Inputted data entry for A/R cash receipts and deposits

Follow proper accounting methods. Policies and principles

Ensured that balance sheet account balances are accurate and GAAP rules are being followed

CGI, Los Angeles, CA November 2014- February 2016

Passport Specialist

Operate various office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents

Utilize the current TDIS-PD and PRISM computer operating systems to include document preparation, creation of document batches, document imaging (scanning) and reviewing, retrieval application information, data entry, book printing, quality control, generation of mailing labels, and sorting and affixing postage to sealed envelopes

Perform searches for customer Passport applications, as requested

Contact customers by phone for verification of mailing address and other information in response to telephone calls or e-mails received through the National Passport Information Center (NPIC)

Generate Information Response Letters (IRLs) to request additional information/ documentation for adjudicated passport applications

Follow a pre-set pattern for document sequencing

Basic filing to insert and retrieve applications packages from file cabinets

Public counter info and will call duties

Gang Reduction and Youth G.R.Y.D. Program, Los Angeles, CA June 2008- November 2015

Watts Labor Community Action Committee, Los Angeles, CA

Office Manager

Present Promoted due to excellent performance, commended by management for the quality and timeliness of reports, attention to detail, exemplary customer service, and team-player attitude

Recruit, interview and manage a team of 5-10 volunteers and interns for 3- 6-month periods, focusing on professional development and preparing them for non-profits and social services

Serve as first point of contact for 300+ clients, parents, community members and collaborators, ensure rules and attendance procedures are followed

Oversee the company database of 5000+ active and archived files, personnel, financial and operational records, and improved process and retrieval times of important information

Manage the partnership with food program to provide nutritional meals to client daily, maintain required records including food production, inventory, and expense reports

Conduct informational presentations to community-based organizations and outside agencies regarding the referral/intake process

Support case management team in conducting the Work Readiness Assessment Post-Test for each participant

EDUCATION:

El Camino College, Torrance, CA

Business Management, Minor: Communications, Expected Graduation 2020

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