Customer Service
Resume:
Kaila Jackson
Chesapeake, VA
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Care Representative
TruGreen - Remote
January 2022 to September 2022
I'd assist customers with issues with their lawn, schedule lawn services, assist with billing, and help them manage their Trugreen accounts.
Hostess
Abuelos Mexican Restaurant - Chesapeake, VA
March 2021 to January 2022
My servers have different sections of the restaurant. So I would choose which server gets to serve my guests that come into Abuelos and then I would take my guests to their table. I was the manager of the serving system. I also maintained a clean workspace including the bathrooms and I always helped out my coworkers when they needed it, even when their job was different from mine. Front of House Team Member
Chick-fil-A, Inc. - Chesapeake, VA
February 2020 to December 2020
I’d take orders, run mobile orders, make drinks, clean the workspace, and an accomplishment I’d make is making sure everyone’s order I take is right.
Customer Service Intern
Chesapeake Public Safety Operations Center - Chesapeake, VA August 2019 to August 2020
I assisted with mailing, set up meeting rooms, greeted and directed people to their meeting rooms, served food, and maintained a clean workspace.
Education
High school diploma or GED
Grassfield High School - Chesapeake, VA
September 2016 to June 2020
High school diploma
Skills
• Babysitting
• Food Service
• Kitchen Experience
• Serving Experience
• Childcare
• Nannying
• Organizational Skills
• Cleaning Experience
• Toddler Care
• Caregiving
• Early Childhood Education
• Cooking
• Home Care
• Animal Care
• Pet Sitting
• Customer service
• Microsoft Excel
• Microsoft Word
• Typing
• Sales
• Music (10+ years)
• Live chat
• Salesforce
• Windows
• 4G/LTE
• iOS
• Customer support
• CRM software
• Debits & credits
• Mobile devices
• Negotiation
• Marketing
• Account management
• Google Suite
• Pre-sales
• Sales support
• Zendesk
• Pet care
• Analysis skills
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