Data Entry Service Representative

Lesha Moore **********@*****.***

***** ******** **, #**, *********, CA 93535, 661-***-****,

PROFESSIONAL SUMMARY

Dependable employee seeking an opportunity to transition into a customer service/retail/ medical administration setting.

SKILLS

Service Etiquette Adaptable Dependable

Flexible Medical Terminology Coding

Quality Control Team Player Attentive

Multi-tasker Receiving Data Entry

EXPERIENCE

Phlebotomy Instructor March 2017 - October 2020

Clinical Training Institute, Lancaster CA

Lectured on the fundamentals of Phlebotomy and Phlebotomy Safety, delivered a graduate curriculum centered on public health, issued and graded assignments, and evaluated student technique by task demonstrations. Conducted hands-on demonstrations and detailed information regarding equipment, proper disposal with an emphasis on hand hygiene always executing courtesy and professionalism. Contract Service Representative October 2016 - April 2017 Allied Health Group, Glendale, CA

Contracted to Kaiser Permanente outpatient laboratory to collect blood and body fluids, assisted with difficult draws, servicing up to 300+ daily restocked stations and supplies for the next business day when closing. Acting Lead Phlebotomist June 2006 - June 2014

Fountain Valley Regional Hospital, Fountain Valley, CA Managed front office, specimen routing and phones. Conducted in and outpatient services. Updated safety and procedures manuals. Ordered and stocked all critical units with laboratory supplies increasing TAT’s by 40%.