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Administrative Assistant Customer Service

Location:
Raleigh, NC
Salary:
47000
Posted:
October 24, 2022

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Resume:

Resume

Laurel Johnson

****-* ********** *****, ******* NC 27615

336-***-**** ads545@r.postjobfree.com

Experienced in Office Administration, including Human Resources, Accounts Payable, Accounts Receivable and Payroll Processing. Expert in Quickbooks, Proliant Payroll System and Microsoft Business Applications. Mosca Design – Customer Service June 2022 – Present

Managing orders, providing customer assistance, accounting support CKS Packaging - Human Resources and Accounting Lead October 2021 – May 2022

Performed difficult staffing duties including dealing with understaffing, negotiating disputes, administering disciplinary procedures, identifying staff vacancies, and recruiting new associates.

Managed all aspects of Accounts Payable for the branch for payment

Assistant to the Regional Manager

Wilmore Electronics Company, Inc. – Administrative Assistant November 1984 – August 2020

Purchasing Assistant for eleven years. Purchased electronic components, expedited orders, maintained receiving log and coded Invoices for payment

Sales Administrator – Created Sales Invoices, Managed shipping for domestic and international destinations using UPS and FedEx software, completing Customs Documentation

Accounts Payable - Used 3 way match to approved Vendor invoices for payment, communicated with purchasing department to clear up discrepancies and entered on Quickbooks software for payment

NC Sales Tax – responsible for quarterly sales tax for the NC Dept of Revenue

Reception duties

Customer Service – answered any questions from customers involving shipment of product, problems with product and lead times for repairs

Administrative Assistant for all engineers and President and Vice President of the company

Managed Year End Inventory for 36 years

Worked with CPA for end of month reconciliation of Payables and Receivables EDUCATION

West Guilford High School

Greensboro, North Carolina

COURSEWORK

Accounting

AWARDS

National Honor Society

Beta Club



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