Administrative Assistant Customer Service
Resume:
Resume
Laurel Johnson
****-* ********** *****, ******* NC 27615
336-***-**** ***************@*****.***
Experienced in Office Administration, including Human Resources, Accounts Payable, Accounts Receivable and Payroll Processing. Expert in Quickbooks, Proliant Payroll System and Microsoft Business Applications. Mosca Design – Customer Service June 2022 – Present
Managing orders, providing customer assistance, accounting support CKS Packaging - Human Resources and Accounting Lead October 2021 – May 2022
Performed difficult staffing duties including dealing with understaffing, negotiating disputes, administering disciplinary procedures, identifying staff vacancies, and recruiting new associates.
Managed all aspects of Accounts Payable for the branch for payment
Assistant to the Regional Manager
Wilmore Electronics Company, Inc. – Administrative Assistant November 1984 – August 2020
Purchasing Assistant for eleven years. Purchased electronic components, expedited orders, maintained receiving log and coded Invoices for payment
Sales Administrator – Created Sales Invoices, Managed shipping for domestic and international destinations using UPS and FedEx software, completing Customs Documentation
Accounts Payable - Used 3 way match to approved Vendor invoices for payment, communicated with purchasing department to clear up discrepancies and entered on Quickbooks software for payment
NC Sales Tax – responsible for quarterly sales tax for the NC Dept of Revenue
Reception duties
Customer Service – answered any questions from customers involving shipment of product, problems with product and lead times for repairs
Administrative Assistant for all engineers and President and Vice President of the company
Managed Year End Inventory for 36 years
Worked with CPA for end of month reconciliation of Payables and Receivables EDUCATION
West Guilford High School
Greensboro, North Carolina
COURSEWORK
Accounting
AWARDS
National Honor Society
Beta Club
Contact this candidate