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Package Handler Front Desk

Jersey City, NJ
October 24, 2022

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John Mattaliano

* ******* ******, ****** ****, NJ 07307

Cell: 201-***-****

Experienced and reliable security Specialist seeking the Professional Security Shift Supervisor position.


06/17- Mulligan Security Security Specialist

Function as a security office to ensure security of people and property in this high-profile class A office tower with tenets to name a few, Amazon, JPMC, and IHS Markit also PWC.

Provide assistance to tenants, visitors in a professional manner.

Actively conducting investigations and problem resolution with building management.

Assist in using buildings visitor management system and CCTVS.

09/13-02/17 Summit Security Services Inc. Security Officer

Provide excellent customer service experience for guest.

Expedite customers and guest to their floors.

Report any security or facilities issues to management.

Assist Microsoft employees with building access.

Perform exterior security patrols.

01/11-06/13 Andrews International Manhattan, NY Front Desk Concierge

Monitored CCTV’S access control and alarms.

Screened all guest /visitors for the 11 floor “The Edrington Group”

Trained all coverage officers on post procedures.

Assisted in maintaining tenant’s access control database.

Performed daily perimeter patrols.

Issued vendor access cards as per facilities team.

Acted as site supervisor in his absents.

03/07- 08/09 US Security Associates Manhattan, NY Site Manager

Provided a high-profile presence in a high-rise corporate building.

Monitored the facility to prevent loss and ensure the full protection of occupants.

Operated surveillance systems and patrolled the grounds to protect against possible hazards.

Monitored daily access and egress control.

Prepared applicable reports on all security matters.

Immediately respond to security violations, alarms, and other emergency situations.

Provided exceptional customer service to employees, clients and vendors.

Performed general receptionist duties such as answering telephones, greeting and signing in visitors and preparing car service vouchers.

Calculated and prepare employee payroll and work schedule.

Exercised sound judgment and maintain confidentiality at all times.

12/06-3/07 Kilby Management Jersey City, NJ Mailroom/Security

Maintained mailroom functions.

Painted and cleaned luxury high-rise condo apartment.

Performed general maintenance.

Patrolled parking lot.

Assisted tenants with security related issues.

09/03-09/06 Mulligan Security Inc.Hoboken, NJ Lobby Desk Concierge/Console Supervisor

Visually monitored CCTV cameras.

Registered and printed out visitors passes.

Patrolled clients floor utilizing tour trax.

Prepared incident report and disciplinary action write up forms.

Coordinated and recorded officers’ lunches, breaks, radio sign in/out books.

Performed other duties such as recording DVRD files, emailing files to client and

key card access control.

02/03-09/03 Midtown Professional Center Jersey City, NJ Front Desk Security/Reception

Secured and rendered facility safe for inhabitance.

Monitored video surveillance.

Performed foot patrol on a five level medical facility.

Locked facility and alarm coding at closing.

06/99-01/02 United Parcel Service Secaucus, NJ Shift Supervisor

Maintained daily production, and equipment inventory.

Reported employees hours worked to payroll.

Re-routed mis-sorts and mis-toggles.

Performed Teamsters Local 177 Shop Steward duties from 03/97-06/99.

Recorded 20+ employees daily attendance, tardiness and disciplinary.

10/91-05/99 United Parcel Service Secaucus, NJ Package Handler

Loaded and unloaded packages from small trucks and trailers.

Sorted and bagged small parcels.


Eight Hour Pre-Assignment Training Course for security Guards, Sixteen Hour on the Job Training Course for Security Guards, AED difibulator and CPR.

Fire guard F-60, F-01, and F-03 F-04


PC, MS Word, Office and Outlook.

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