Customer Service Support

Donzello Johnson

**** *. ***** ** ***** Holland, IL 312-***-****) *******************@*****.***

PROFESSIONAL SUMMARY

I'm looking for a full time or part time position at a company where I can maximize my customer service and leadership skills. I’ve established over 30 years of customer service and retail experience. I’ve gained the ability to handle stress, deal with irate customers, and have excellent communication skills.. SKILLS

Customer service oriented

Solid team player

Effective learning ability

Well developed leadership skills

Excellent communication skills

WORK HISTORY

NOVEMBER 2007- FEBRUARY 2009

Customer Support- IKON Chicago,IL

Prepared statistical reports

Run high volume copy machines

Perform binding/finishing work

Maintain inventory

APRIL 2006-NOVEMBER 2007

Customer Service Walmart Country Club Hills, IL

Handle vendor check in

Handle credit claims

Check in merchandise

OCTOBER 2002-AUGUST 2005

Mailroom Lead Clerk Chicago Tribune Chicago, IL

Scheduled/Prioritized mailroom services

Operated all mailroom machinery

EDUCATION

JUNE 1984

High School Diploma King High School Chicago, IL

References Available Upon Request

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