Service Remote Representative
Resume:
Dale Onella Noreiga
Brooklyn, NY 11207
*************@*****.***
I am a hardworking, knowledgeable, and dependable individual in the retail industry with extensive customer service skills, and I am looking to work with a company where I can utilize these skills while growing within the company.
Education:
Primary School: Arima Girls R.C. School
Secondary School: Valencia High School
Work Experience:
Inside Global for NYC Hospital – Track & Trace Coordinator – 2022
Reached out to patients that tested positive for COVID and advised them to quarantine
Provided hotel accommodations and supplies if needed
Responded to patients’ inquiries regarding COVID
Lab Q Diagnostics – COVID Testing Coordinator – 2020-2021
Tested clients for COVID and provided results to lab for testing
Took blood from clients for antibody testing
Tracked and contacted clients on an as needed basis
Provided information to clients on COVID and advised of closest location(s) for treatment if needed
Flow Cable Company – Customer Service Representative – 2012 – 2017
Assisted customers with daily purchase for cable service
Troubleshot with customers to resolve issues
Followed up with customers for pending monthly payments
Ensured that customers were aware of new marketing services
Beach Gardens Rehab & Nursing Center – Facilities Coordinator – 2018-2020/Part time position
Transported patients to therapy, facility gym and other areas as needed
Ensured that patients’ day to day needs were met
Interacted with patients to ensure that days were filled with activities i.e. played cards, watched television etc.
Ensured that patents’ rooms were cleaned, and beds were made on a daily basis
Flatbush Liquor Store – Customer Service Representative/Cashier – 2017-Present
Assist customers with daily alcoholic purchases
Ensure that stock is updated and maintained daily
Collect money for purchases when customer orders are complete
Confirm that monies collected are correct at the end of each business da
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