Customer Service oriented
Resume:
Jumana Shaibi ***** Pheasant Ln
Homer Glen, IL **491
************@*****.***
EXPERIENCE
Mrs. Fields, 412 Orland Square Dr, Orland Park, IL 60462—Associate MARCH 2017- JANUARY 2018
● Cashier
● Baker
● Customer service associate
Guess, 456 Orland Square Dr Space D13C, Orland Park, IL 60462—Associate 2018
● Cashier
● Recovered before, during and after hours
● Responsible for cleaning after closing
● Customer service associate
Premier Attire, 646 Orland Square Dr, Orland Park, IL 60462—Sales Associate 2019 - 2020
● Cashier
● Opened and closed store
● Processed shipment
● Customer service associate
Universal Dental, 10 Orland Square Dr, Orland Park, IL 60462 & 8752 W 159th St, Orland Park, IL 60462— Dental Assistant
MARCH 2021 - MAY 2021
● Assisted in oral procedures
● Performed cleanings and x-rays on patients
● Prepared rooms for patient
● Imputed data into patients charts
● Cleaned and organized tools/rooms
● Took molds for braces
● Placed rubber bands on patients with braces
● Performed panoramic 3D imaging
● Took 3D scans using an intraoral scanner as well as trained others how to The Loft,104 Orland Square Dr, Orland Park, IL 60462- Sales Lead Manager August 2021- Present
● Providing client services
● Operating as the Manager on Duty in the absence of a manager,
● Performing operational and transactional functions, handling client service
● Handle cash and provide change without error
● Lift and carry up to 20 pounds occasionally
● Maneuver e ectively around sales floor, stock room and o ce
● Utilizing reports to make e ective merchandising decisions & style the store in SKILLS
● Critical Thinker
● Customer Service oriented
● Empathic listener and
persuasive speaker
● Confident, articulate, and
professional speaking abilities
(and experience)
● Problem-solving
● Analytical Decision Making
● Willingness to learn
● Ability to work under pressure
● Ability to organize, delegate,
prioritize assignments, and
meet deadlines
● Bilingual
AWARDS
● HIgh Honors Student coming
into highschool.
● Phi Theta Kappa at Moraine
Valley Community College
● Enrolled in the Honors Society
at Governors State University
LANGUAGES
● English
● Some Arabic
Division standard
● Modify store set according to company requests (as MOD) EDUCATION
Victor J Andrew High School, 9001 W 171st St, Tinley Park, IL 60487— Diploma 2015 - 2017
● Graduated 1 year early
Moraine Valley Community College, 9000 College Pkwy, Palos Hills, IL 60465— Transfer & AA
2018- 2020
● Phi Theta Kappa
Governors State University, 1 University Pkwy, University Park, IL 60484— BA, Bachelors in Forensic Psychology
2020 - 2022
● Phi Theta Kappa
● Honors Society
Talented Dental Assistant with experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
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