Data Entry Customer Service

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MELISSA MESSNER

*** ****** ***, ***********, ** 19320 / 484-***-****

***************@*****.***

Professional Experience

Billing and Collections Representative 12/1/2019 -3/15/2020

Orsini Collections Coatesville, PA

Receptionist 2/11/2003 - 1/13/2005

Cephalon West Chester, PA

Customer Service / Receptionist 5/13/2002 - 09/2/2002

Freedom Medical Exton, PA

Customer Service / Receptionist 6/13/2000 ~ 12/27/2001

Celebrity Limousine Malvern, PA

Data Entry/ Customer Service/ Receptionist 3/1/1998 - 1/1/2000

Soski Pioeff Frazer, PA

Cashier 3/5/1996 ~ 4/15/1998

Fiore’s Supermarket Frazer, PA

Sales Associate 2/10/1995 ~ 4/15/1997

Stride Rite ‘West Chester, PA

General Duties Preforme

Customer service duties such as phone, email, and in person communication.

Sorting, fling, stocking and distributing of company memos, mail, packages, and communication tracking

Invoice purchasing, billing, and timely collections follow up

Performed timely and accurate completion of electronic data entry for equipment inventory, billing, and service

‘© Accurately resolve inventory reconciliation discrepancies in timely manner

‘© Cashier, bagger, and responsible for work area inventory and cleanliness

‘© Resolve customer complaints and escalations

fications:

Is &

Positive, dedicated, sincere, and trustworthy

Fast learner, ability to work independently

Strong leadership and mentor traits

Retail and customer service experience

Strong communication, phone educate, interpersonal, and written skills

Ability to work in a high energy, fast-paced team environment

Very Committed to delivering exceptional guest service

Organizational skis,

willing to perform all store, office or restaurant tasks

Great organizational and follow up skills

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