Server/ Bartender
Resume:
Work History
Nelisa
Cirilo
Contact
Address
Newark, NJ, 07104
Phone
**************@*****.***
Skills
Bill computation
Order delivery practices
Daily specials memorization
Stocking and replenishing
Food sales and promotion
Menu memorization
Point of sale operation
Sales expertise
Wine service
High-volume dining
Guest seating arrangements
Food and beverage pairings
To-go order preparation
Hospitality service expertise
Guest relations
management
Dedicated and committed to working hard and performing the job as efficiently as possible. From my years of customer service experience I have grown well accustomed and advanced in ensuring I get the job done. I would be a valuable asset to a team because I understand the importance of delivering the best service possible to the customers, while also helping to ensure the shift flows as best as possible. Server/Bartender
Applebee's Neighborhood Grill & Bar, Newark, NJ
Upsold high-profit items such as appetizers and
mixed drinks to enhance sales numbers.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Bussed and reset tables to keep dining room and
work areas clean.
Used slow periods to restock supplies, ice, trays and delivery bags.
Cultivated warm relationships with regular
customers.
Kept register accurate through correct billing,
payment processing and cash management
practices.
Worked with POS system to place orders, manage
bills and handle complimentary items.
Explained menu items and suggested appropriate
options for food allergy concerns.
Applied comprehensive knowledge of wine, cider
and beer to increase daily beverage sales.
Noted special patron requests and followed up with kitchen to confirm delivery.
Checked guests' identification before serving
alcoholic beverages.
Printed dining checks with total due, collected
payment and offered receipts to complete
transactions.
Maintained order efficiency and accuracy through
clear communication with kitchen staff, earning
2022-05 -
Current
Education
Beverage preparation
Order accuracy
Performance improvement
Item promotion
Cash handling
Food station setup
Menu presentation
Front-of-house display
creation
Food preparation and safety
Food running
Table setting knowledge
Languages
Spanish
Intermediate
numerous recommendations from satisfied
customers.
Shared knowledge of menu items and flavors,
enabling customers to make personal decisions
based on taste and interest.
Mixed both standard and specialized drink orders
using liquor, bitters, sugars and fruits.
Asked customers for feedback, solved problems and
filled drinks throughout meal.
Collected payment for food and drinks served,
balanced cash receipts and maintained accurate
cash drawer.
Answered customers' questions, recommended
items and recorded order information.
Maintained thorough menu knowledge to
sufficiently answer questions regarding menu item
sourcing, ingredients and cooking methods.
Collected orders and relayed them to bartenders
quickly and accurately.
Inspected dishes and utensils for cleanliness.
2019-09 - Rutgers, The State University of New Jersey - Newark, NJ 2021-12
Contact this candidate