**** **. *** ***

Amarillo, TX *****

806-***-****

Tina J. Patterson

Objective

Core

Qualifications

Experience

To apply my years of experience in customer service and management to a professional office setting.

An eternal optimist who is loyal and customer service oriented with a demonstrated ability to learn new software, multi-task, and accept any responsibility, great or small, to further the company’s mission.

2011 – Present Waffle House Amarillo, TX

Experience serving in all areas of Waffle House operations, from server, to cook, to management. Responsible for displaying leadership, hiring, training, supervising, and motivating employees, and managing schedules. Responsible for ensuring customer satisfaction and addressing customer complaints. Operated cash registers, performed data entry, balanced cash drawers, made deposits, and provided oversight of inventory and supplies. 2009 – 2011 Hungry Howie’s Pizza Amarillo, TX

Duties included cash register operation, phone system operation, and food delivery. Accepted customer orders courteously and professionally, gained experience in customer service in person and via the telephone, as well as time management, data entry, and health guidelines for food handling, safety, and service standards. 1990–2009 Pizza Hut Amarillo, TX

Accepted and processed orders accurately and efficiently, complied with company policies regarding money handling and general operating procedures, and provided delivery services in a professional, courteous, and timely manner. Participated in company offered trainings and gained expertise in food handling and processing in compliance with health & safety standards. Worked cooperatively with team members to promote a positive working environment.

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Education 1990 Tascosa High School High School Diploma Amarillo, TX References Misty Lower 806-***-****

Sara Purcell 806-***-****

Cindy Smith, M.S., L.P.C. 806-***-****