Kelly Randall

Community Support Specialist

Yucaipa, CA 92399

ads4mw@r.postjobfree.com

1-909-***-****

I am a hard worker, and a quick learner. I'm a team player and always give 150 percent. Authorized to work in the US for any employer

Work Experience

Community Support Specialist

Community Integration Network, INC. - Colton, CA

October 2019 to Present

Provide support and assist developmentally disabled adults to be able to live and function independently. Encourage the client to budget their income, maintain appointments, home, and medications. Support and assist client in obtaining special services through the many community resources available. Home Caregiver

Terminally Ill spouse

June 2015 to April 2019

Full time Caregiver for my Terminally Ill spouse. I helped take care of all his needs from dressing, bathing, cooking, administering meds, scheduling nurse, social worker, chaplin

visits, ordering supplies, maintain medical equipment, providing support 24/7.

- Lowe's HIW

Special Order Sales/Credit Coordinator

Lowe's - Redlands, CA

May 2002 to June 2015

Training sales associates in special order process. Training sales associates to reduce loss of the bottom line from unnecessary returns of special order product. Working with vendors/manufacturers to ensure all information in regards to

special orders, correctly priced, labeled, and detailed for customers and associates. Maintained store signage for current sales and promotions. Handled all credit promotions and all credit

procedures for the store. Oversaw that all associates trained in policy and procedure and of store credit card programs, and all

process of the stores credit cards process.

Project - Signage/Pricing Label Compliance Captain Ensure all store signage and pricing labels were in compliance with government and state standards. Period: 1 year Team Size: 4

Role: In charge of a team of 4, to audit entire stores signage and pricing labels were in compliance with government and state

standards of correct price, description, and size and/or weight. Passed state inspection from weights and measures office with 96%

Education

High school or equivalent

Redlands High School

1990

Skills

• Customer Service

• Customer Support

• Desktop Support

• Help Desk

• Direct Support

• Data Entry

• English

• Microsoft Word

• Typing

• Microsoft Outlook

• Developmental Disabilities Experience

• Computer Networking

Certifications and Licenses

driver's license

CPR Certification

First Aid Certification

Assessments

Scheduling — Proficient

September 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Sales: Influence & Negotiation — Proficient

September 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Proficiency with Microsoft Office: Mail & Calendar (PC) — Familiar September 2019

Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar

Written Communication — Completed

August 2019

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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