Raquel Williams
Customer Service Representative
Bushnell, FL 33513
*****************@*****.***
I love to work around others, learn new things, and do what it takes to complete my tasks and responsibilities.
Work Experience
Customer Service Representative
Spirit Travel - Lake Panasoffkee, FL
December 2017 to Present
My job includes cashiering, faxing, and calling companies for authorization and verification. To keep a professional setting that engages with customers and visitors to the area. Customer Service Representative
TravelCenters of America - Wildwood, FL
November 2001 to December 2017
Presenting customers with excellent service while they purchase fuel and store products. It included faxing and calling for authorizations and verifications of service rendered. Education
Associate's degree
High school diploma or GED
Skills
• Cashiering
• Cash Handling
• Customer Service
• POS
• Sales
• Medical Scheduling
• Medical Terminology
Certifications and Licenses
Medical Billing and Coding
December 2020 to Present
I have an AS degree in Health Information Technology. I earned my degree in 2020 at Lake/Sumter State College in Leesburg, Fl.
Publications
RoadKing Magazine
September 2012
I was interviewed and featured in Travel Center of America's Roadking magazine about superior customer service, on how customers feel about the location and the responsiveness of completing and correcting transactions.