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Product Manager

Location:
Rourkela, Odisha, India
Posted:
October 21, 2022

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Resume:

PRABHAT MISHRA

+91-933******* • ***************@*****.*** • https://www.linkedin.com/in/prabhat-mishra-6b6948bb/ Expertise in leading cross-functional teams and managing Product development. Highly skilled in Stakeholder management and requirement gathering. Leveraged my analytical and strategical skills to optimise and reduce expenditure. Agile/Scrum experience in prioritising and managing multiple projects. PROFESSIONAL EXPERIENCE

Commonwealth Bank of Australia, India 2021 – Present Technical Business Analyst (Global Technology Services) – Role: Product Manager

● Build one-stop solution for IT Service retirement and assistance on migration to cloud.

● Lead 0 to 1 on product design, prototype, build, Test and assessed MVPs as Web-Based B2B product.

● Designed high-level functional flows and mind-mapping. (Visio, Whimsical)

● Defined the Product roadmap and groomed Product Backlog with engineering team by applying Scrum framework, to create User stories and ensure the acceptance criteria is agreed upon.

● Analysing the requirements- Data Discovery, Analysis, Dependencies, and Criticality with the help of tools and documents (CMDB, High level design, System management Plan)

● Worked on the metrics by capturing customer feedback to develop insights for product acceptance and retention.

● Achieved 57 % above the cost saving target (5 million $) set for 2021-22, by improving task completion rate by 60%.

● Created Changes (CR), Delivery & Execution plans for all service levels (IaaS, PaaS, SaaS) to track scope, framework, roadmap, end-to-end implementation, time frame, risk & accountability.

● Lead cross-functional team and partnered with customers, stakeholders, SME’s, third-party vendors, legal and compliance teams globally for smooth delivery. (Client Appreciation) Accenture Solutions Pvt Ltd, India 2017 – 2020

Application Development Analyst – Role: Business Analyst

● Improved the performance by automating and integrating the validation jobs with the system, saving 55,000$/Yearly.

(Automation Award)

● Worked on Data Warehousing, decommissioning, commissioning as well as designing a new databases in production to improve the Customer Authentication.

● Provided technical expertise on system architecture and jobs, with data flow diagram/context diagram, mock-ups, Use case diagram/ Unified Modelling Language (UML).

● Retrieval processes on a large amount of quantitative data to identify trends, figures other relevant information, reviewing user’s requirements, and analysing data to draw business-relevant conclusions via data visualization techniques and tools.

● Lead the task of tracking and reporting high-priority SLA tasks for visibility of team performance.

● Supported the Business Intelligence system to detect the reserves for Top American Insurance company, by identifying and resolving the incidents at real time.

● Lead a team of 3 and trained them about the jobs and how to detect exceptional errors and issues on millions of consumer data while performing financial closes for four BU’s on monthly basis.

● Performed document analysis, Gap Analysis (AS IS and TO BE), FRD (Functional Requirements Specification), BRD

(Business Requirements Document), Epic and User Stories, Acceptance Criteria, KPI’s (Key Performance Indicators), CRM, Release Planning, UAT (User acceptance testing), RACI Matrix, Wireframes, A/B testing. EDUCATION

Veer Surendra Sai University of Technology, Burla, Odisha 2017 Bachelor of Technology in Mechanical Engineering

SKILLS & OTHER

Skills: Jira, Confluence, Python, Tableau, SQL- DB2, Excel, Balsamiq, ServiceNow, Scrum, Kanban, Mixpanel, UI / UX, UAT(user acceptance testing), Configuration Management Database(CMDB) Certification: Lean Six Sigma White Belt Certified (MSI), Project management Essentials Certified (MSI), Scrum Foundation Professional Certificate (CertiProf), Digital Skills: User Experience (FutureLearn), Product Analytics Micro-Certification

(ProductSchool), API Product Manager (API academy).



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