Customer Service Sales Manager

Carol Weinstein

Phoenix metropolitan area, Arizona, United States

********@*****.*** 480-***-****

linkedin.com/in/carol-weinstein-6638b526

Summary

Objective

Seeking a position with an established,aggressive company, offering growth potential, which will utilize my knowledge, professionalism and adaptability

Qualifications

*Organized,driven, dedicated

*Exceeds customer and employee expectations

*Leader and mentor

*Trustworthy, strong morals and work ethic

*Ability to adapt positively and quickly to any change in a business environment

*Ability to communicate with customers, clients and team members at all levels

*”CAN DO” attitude with positive energy

*Human

*Sales training

*Merchandising

*Good time management

*Multi store management

*New store build

*Flexibility in schedule,can travel overnight, hybrid or remote

*Purchasing

*Receiving

*Distribution,dipatch

Experience

Hardscape Sales & Administration

Apache Stone

Feb 2021 - Present (1 year 8 months +)

Responsibilities

Assistant to Outside Sales Manager

Inside sales direct to contractors

Customer relations

Purchasing

Receiving

Vendor relations

Dispatch customer deliveries

Dispatch Vendor deliveries

Store Manager

Pioneer Landscape Centers

Nov 2017 - Nov 2020 (3 years 1 month)

Carol Weinstein - page 1

Managed a team of 7 employees

Driving sales

Building a sales team

Build customer relationships

Drive business with new product offerings

Payroll, Scheduling, employee reviews

Inventory Control

Write PO and Transfers; increased revenue year over year

*introduced new products to customer base

*redesigned sales office

*created a sales driven environment

* increased productivity

*built a professional work environment

*improved inventory numbers

*built relationships with vendors

Phoenix and Scottsdale Arizona

Eco-Chic Consignments- My Sister's Closet, Well Suited, My Sister's Attic Mar 2001 - Oct 2017 (16 years 8 months)

Managed multi locations

Motivated,mentored sales team

Set example for staff to for professionalism and customer service Motivated staff to achieve daily weekly and monthly goals and exceed them Handled customer issues

Assisted in MIT program

Scheduling, payroll, employee reviews and evaluations Merchandising

Trained new sales associates and store managers; Increased sales revenue in all locations

*Hired and trained staff for first store in California in 2011

*Area Manager for 4 Well Suited stores in Az & Calif

*Develop pricing guide for Well Suited stores

*On selection team for new IT system

Sales Manager

Health and Beauty

Jan 1982 - Jan 2002 (20 years 1 month)

1982-2002 Phoenix Scottsdale Az – Chicago Ill

Cosmetic Beauty and Health Care Product Manager

# Estee Lauder – Counter Manager –managed first million dollar counter

# Events Coordinator- 5 locations

# Borghese Cosmetics – Account Coordinator – 5 locations

# Ulta Cosmetics -Store Manager

High Health - Store Manager

Education

Shadow Mountain High School

Carol Weinstein - page 2

Classic Beauty College

Skills

apache webserver • customer service • driving • inside sales • inventory management • merchandising • microsoft excel • microsoft office • microsoft word • payroll processing Carol Weinstein - page 3

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