817-***-****, Email- firstname.lastname@example.org
An energetic and enthusiastic professional with passion for helping customers, building relationships and delivering good customer service. Seeking to obtain a position in the IT industry utilizing skills and training in IT industry.
Master of Computer Application (MCA) – Kurukshetra University, Kurukshetra, India, 2007- 2010
Master of Arts (M.A.) – Kurukshetra University, Kurukshetra, India, 2005-2007
Bachelor of Arts (B.A.) – Kurukshetra University, Kurukshetra, India, 2002-2005
Ability to influence, educate and connect customers to the technology
Excellent interpersonal communication skills
Ability to pay close attention to detail
Able to multitask effectively
MS Word, PowerPoint and Excel
Proficient Math Skills
Front End Cashier
Acme Market Inc., New Jersey, USA October 2018- March 2019
Manage transactions with customers using cash registers.
Scan goods and ensure pricing is accurate.
Collect payments whether in cash or credit.
Issue receipts, refunds, change or tickets.
Redeem stamps and coupons.
Cross-sell products and introduce new ones.
VTI Infotech Pvt. Limited – Kurukshetra, India June 2010- January 2012
Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers.
Own the customer experience by solving complex business problems that the customers face.
Work directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements, then design and implement innovative solutions.
Perform Unit Test. System testing and ensure all issues reported are resolved on-time.