SUPRIYA KAUSHIK

**** ****** ****** **, *** ****, Keller, TX - 76244

817-***-****, Email- ads4fj@r.postjobfree.com

OBJECTIVE

An energetic and enthusiastic professional with passion for helping customers, building relationships and delivering good customer service. Seeking to obtain a position in the IT industry utilizing skills and training in IT industry.

EDUCATION

Master of Computer Application (MCA) – Kurukshetra University, Kurukshetra, India, 2007- 2010

Master of Arts (M.A.) – Kurukshetra University, Kurukshetra, India, 2005-2007

Bachelor of Arts (B.A.) – Kurukshetra University, Kurukshetra, India, 2002-2005

SPECIAL SKILLS

Ability to influence, educate and connect customers to the technology

Excellent interpersonal communication skills

Ability to pay close attention to detail

Able to multitask effectively

TECHNICAL EXPERTISE

MS Word, PowerPoint and Excel

MS Outlook

ORACLE PL/SQL/DB

Proficient Math Skills

WORK EXPERIENCE

Front End Cashier

Acme Market Inc., New Jersey, USA October 2018- March 2019

Manage transactions with customers using cash registers.

Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change or tickets.

Redeem stamps and coupons.

Cross-sell products and introduce new ones.

Technical Consultant

VTI Infotech Pvt. Limited – Kurukshetra, India June 2010- January 2012

Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers.

Own the customer experience by solving complex business problems that the customers face.

Work directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements, then design and implement innovative solutions.

Perform Unit Test. System testing and ensure all issues reported are resolved on-time.