Data Entry Technical Support

MONDIAFIRI FETEPIGI

Location: Chicago, IL

Phone: 773-***-****

Email: *************@*****.***

TECHNICAL SKILLS

● Software: Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook), MS

Project, Adobe Creative Suite (Premiere,

Photoshop, InDesign, Illustrator)

● Operating Systems: Windows, Linux, MAC OS.

● Networking: Network Design/ architecture, Hardware/ Software

Troubleshooting, Technical Support

● Project Management: Scrum

PERSONAL SKILLS

● Excellent written and verbal communication skills.

● Critical thinker, and problem solver.

● Ability to work autonomously or as part of a team.

● Great work ethic, adaptable and dependable.

EDUCATION

Associates in Arts

Olive Harvey Collage ( Fall 2010- Summer 2012)

UPS: Logistics (September 2010 - current)

Responsibilities

Supply chain management and the order cycle

Transport costs, schedules, and delivery times

Inventory management of goods and raw materials

Business development

Service automation

Health and safety

Inventory and stock auditing

Transporting goods or people to their destinations safely

Loading and unloading finished goods

Moving products or equipment in and out of storage

All Trust Homecare (2018-2022)

Human Resources

Enter customer information into databases as collected upon forms or spreadsheets

Review all data for errors and report and unusually findings to management

Collect and determine completed of all information before entering data into software programs

Scan and print required documents needed to collect information for data entry

Work following privacy guidelines as dictated by state and federal law

Generate weekly and monthly reports regarding sales information or areas to be improved upon

Ensure proper updates of required software and train new employees as needed on company processes

File and organize paperwork used to enter data into programs to keep a record of original documents

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