Data Entry Customer Service

Amber Ruess

*** **** ******** ** ******* mi ***45

Cel: 269-***-****

************@*****.***

CAREER OVERVIEW

Energetic and reliable Retail Sales Associate. I have been successful in outside sells. I have

years of customer service experience, have experience in training/management as well as

qualified experience in Production and warehousing. I am a dedicated, responsible team

member, always trying to learn, progress, and excel in all that i do.

CORE STRENGTHS

Inventory control familiarity

‘© Active listening skills .

‘© Sharp problem solver ‘© Customer service expert

‘© Strong organizational skils ‘© Adaptive team player

‘© Energetic work attitude = typing

© data collection time management

© email © data entry

© multi-task management

ACCOMPLISHMENTS

Computed Data Reports

‘Provided required weekly, monthly and quarterly reports listing sales figures and client

track records.

Customer Service

‘+ Researched, calmed and rapidly resolved dient conflicts to prevent loss of key accounts.

Sales

‘© Consistently generated additional revenue through skilled sales techniques.

Customer Interface

‘+ Greeted customers upon entrance and handled all cash and credit transactions.

‘+ Assisted customers over the phone regarding store operations, product, promotions and

orders.

Mutti-tasking

‘© Cashiered with two cash registers at once in tandem to maximize customer flow.

WORK EXPERIENCE

Waitress/Server, 06/2013 to 10/2013

Pizza Hut — Paw Paw, MI

Maintained up-to-date knowledge of store policies regarding payments, returns and

‘exchanges. Organized weekly sales reports for the sales department to track product

success.Trained 4 new employees quarterly.

Worked as a team member performing cashier duties, product assistance and cleaning.Resolved

product issues and shared benefits of new technology.Successfully interacted with customers and

retail buyers to expedite orders.Assisted customers with store and product complaints.

EDUCATIONAL BACKGROUND

High School Diploma: General, 2013

Decatur High School — Decatur, MI, united states

Contact this candidate