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Medical Assistant Customer Service

Gaithersburg, MD
October 21, 2022

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Tanika C. Boykin

** ****** **. ***. ***

Gaithersburg, MD 20878

Tel: 475-***-****


Career Objective: To obtain an entry level position in the Criminal Justice field. Extensive

history and expertise in crisis, behavioral, and therapeutic interventions, verbal and physical de-escalation,

and healthcare practices. Efficient, methodical, and intelligent professional with experience in coordinating

the implementation of specific behavior modification programs to assist clients with developmental

disabilities. Responsible and ambitious young woman with excellent time management skills. Seeking to

apply my customer service skills at your company. Attentive to detail, effective communication skills, and

strong work ethic that will aid your company in meeting all milestones.

Education James Hillhouse High School June 2009 New Haven, CT Diploma

University of Phoenix July 2021

Phoenix. AZ Associates in Criminal Justice

Work Experiences Special Education Paraprofessional October 2021 – Present

Fields Road Elementary School

oAids the classroom teacher by performing physical and instructional needs of students.

oAssists in the implementation of instructional programs.

oAssists with managing behaviors of students.

Psychiatric Technician (Per-Diem) September 2021 – Present

White Coat Healthcare

oPerforms vitals and report abnormal results to clinical staff.

oAssists clients with problem solving and de-escalation subjects.

oGathers medical history and performs groups as needed.

Behavioral Technician (Part-Time) December 2020 – Present

Proud Moments ABA

oMeasure each client’s progress and monitor the effectiveness of treatment plans by collecting and reporting critical data

oMaintain clear lines of communication with families, supervisors, and other stakeholders

Behavioral Health Technician October 2018 – December 2020

Connecticut Behavioral Health

oCommunicated progress to multidisciplinary treatment team.

oAssisted client’s skill enhancement: coping skills, anger management, social skills etc.

oProvided crisis intervention and monitored student progress.

Certifications CPR-2017, PMT-2017, CNA-2017, Medical Assistant-2018

References Available Upon Request

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