Medical Assistant Customer Service

KT

KRISTEN THORBJORNSEN

**.************@*****.*** 615-***-**** Pleasant View, TN 37146

Accomplished Chief Executive Officer bringing expertise in business planning, revenue development and change management. Offering 5 years of experience in Retail and Marketing in the non profit I run, working with women in recovery. Offers entrepreneurial, forward-thinking mindset and demonstrated track record of achievement. Market Trend Expertise

Market Access and Expansion

Public Relations Understanding

Recruiting and Hiring Top Talent

Employee Motivation and Performance

Annual Planning

Organizational Development

Change and Growth Management

Strategic Planning and Execution

Leadership and People Development

Board Oversight

Executive Leadership

Relationship and Team Building

Business Development

Productivity Performance

Program Leadership

Halo Missions inc. Pleasant View, TN

Chief Executive Officer

05/2017 - Current

Led organization by establishing business direction and actualizing operational plans to meet goals.

Drove company vision with collaborative employee engagement techniques and strategic leadership.

Built strategic business partnerships by cultivating relationships with employees and experts.

Established and oversaw strategic business actions and streamlined operations.

Controlled business direction changes and provided support during restructurings.

Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.

Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.

Strings for Hope Nashville, TN

Quality Control Inspector

02/2015 - 04/2017

Managed scheduling, training and inventory control. Assessed materials, parts and products for conformance with quality control requirements and production specifications. Trained newly hired employees by explaining company procedures, job duties and performance expectations.

Inspected and repaired products to meet project expectations. Used specialized tools to take precise measurements of various aspects of samples.

Examined products and materials for defects or deviations to remove or discard non-conforming items.

Developed and implemented strategies for defect prevention and process Summary

Skills

Experience

efficiency.

Recommended improvement measures to production process to meet quality control standards.

Notified supervisors about production problems and helped identify and correct concerns.

Nashville College of Medical Careers Madison, TN Medical Assistant in Medical Assisting

08/2003

www.halomissions.com

Education and Training

Websites, Portfolios, Profiles

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